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Assessment & Design Sr. Analyst

Job Req Id:
25904103
Location(s):
Heredia, Provincia de Heredia, Costa Rica
Job Type:
Hybrid
Posted:
Sep. 11, 2025

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Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Technology & Business Enablement
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Technology & Business Enablement teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Job Overview – Business Risk Officer- C12

We are seeking an Assessment & Design Sr. Analyst (Risk & Control Officer) that will support the Enterprise Resilience Organization.  The Assessment & Design Sr. Analyst work with other controls team members to provide risk and control expertise, while facilitating and executing formal risk governance routines that enable the identification, mitigation, and escalation of ongoing operational risks.


Responsibilities:

  • Assist in the stakeholders with design and execution of Managers Control Assessment (MCA) for the division.
  • Support identification, documentation and remediation of issues and corrective action plans. 
  • Identify thematic or specific control gaps, and partner to develop action plans to drive risk mitigation and remediation
  • Support monitoring of risk appetite metrics to ensure successful delivery of mitigating actions
  • Partner and collaborate with stakeholders and partners on findings and makes recommendations on improving practices.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior.
  • Monitor exceptions to dispute policy and identifies drivers of exceptions.

Qualifications:

  • 5 – 8 years' experience in a risk and controls related environment.
  • 5 – 8 years’ experience within a technology focused organization.
  • Experience with Managers Control Assessment (MCA) processes (RCSA).
  • Ability to work with cross-functional organizations, including the ability to influence stakeholders for risk and control related matters.
  • Ability to manage and work in times of ambiguity or with multiple priorities.
  • Analytical skills and experience using analytics tools such as Excel, Access, SQL, or Cognos Consistently demonstrate clear and concise written and verbal communication skills
  • Problem-solving skills.
  • Project management experience a plus.

Education:

  • Bachelor’s/University degree or equivalent experience.
  • control/ auditing experience
  • risk and control experience
  • risk officers

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Assessment & Design

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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