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Operational Risk Sr Analyst

Job Req Id:
25904172
Location(s):
India
Job Type:
On-Site/Resident
Posted:
Sep. 01, 2025

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Job Overview

Controls andReporting (Central Capabilities for Issuer & Investor Services Operations) forms part of the first line of defense. Independent from the Operations and Technology functions it supports, its role is to ensure these functions have the appropriate controls, oversight, and reporting in place across all products, processes, and systems to protect the firm. The role provides independent control oversight of Services Operations, currently focusing on Issuer & Investor Services Operations. Partnering with the Operations team, the successful candidate will support our partners to identify and proactively address key control issues. This includes performing thematic analytical reviews to determine trends and emerging risks.

Responsibilities:

  • Manage and provide input in Securities Services governance, reporting, risk, and control forums.

  • Support management in developing program plans to meet regulatory requirements, track progress, and monitor key risks applicable to Securities Services.

  • Leverage reporting to identify trends, themes, and areas requiring improved controls.

  • Understand the Securities Services businesses and support key regulatory policy and control initiatives.

  • Support management with the preparation of materials to report on controls governance processes and projects.

  • Assist with the management of regulatory exams and audits and associated requests.

  • Initiate and lead short, medium, and long-term projects to achieve business control objectives.

  • Work closely with in-business risk and control partners on findings and make recommendations on improving practices.

  • Support In-Business Risk and Control Leads, Product, and Regional stakeholders in maintaining the Manager’s Controls Assessment (MCA) for Issuer and Investor Services Operations through quarterly/annual control testing.

  • Develop procedural implementation and change management processes with operations and reporting teams to ensure proper governance and controls.

  • Examine, develop, and maintain detailed control documentation, procedures, key metrics, and audit evidence.

  • Establish best practice methods to track and measure progress against data management standards such as data domains, data elements, data issues, working closely with data transformation leads.

  • Support the Data Governance Office through detailed analysis, reporting, and tracking of policy initiatives across functions, transformation program leads, and other governance responsibilities.

  • Communicate requirements with senior members of the Securities Services organization, drive discussions, and influence adoption of data standards, working closely with data transformation teams across multiple disciplines.

  • Contribute to monthly/quarterly business control reviews and various control forums and committee meetings as needed.

  • Leverage data to examine impacts to customer experience, control gaps, and regulatory breaks.

  • Ability to operate with a limited level of direct supervision.

Qualifications:

  • 8 to 10 years of relevant experience in Financial Services, governance, risk, and controls.

  • Excellent verbal and written communication skills.

  • Exceptional professional track record.

  • Risk-based thinking and an analytical mindset.

  • Excellent analytical and creative problem-solving skills, with the ability to leverage technology tools.

  • Advanced PowerPoint skills, including the ability to create compelling presentations with cohesive themes and extensive knowledge of all features of PowerPoint software.

  • Advanced Excel skills, including proficiency in functions, formulas, pivot tables, and conditional formatting.

  • Demonstrated ability to manage complex environments and processes.

  • Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes.

  • Accuracy and attention to detail.

  • Strong interpersonal skills, collaborative, and a team-oriented approach to problem-solving.

  • Project and process ownership, strong time management.

  • Results-oriented, self-motivated with a drive for excellence and intellectual curiosity.

  • Strong communication and listening skills.

  • Consistently demonstrates clear and concise written and verbal communication skills.

  • Proven ability to work in high-pressure environments, excellent organization, and planning abilities.

  • Effective organizational influencing skills.

Education:

  • Bachelor’s/Master's University degree or Equivalent experience.

We Offer:

  • Work in a challenging area of the financial industry with one of the world's leading companies, with exposure to a variety of products, processes, and controls.

  • Cooperation with a high-quality, international, multicultural, and global team.

  • Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success.

  • Management that supports balanced and agile work (hybrid model).

  • Attractive benefits package (Health care and Insurances, Allowances, etc.).

  • A chance to make a difference with various affinity networks and charity initiatives.

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

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Most Relevant Skills

Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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