Business Risk and Control Manager

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Job Overview

Team/Role Overview

The Business Control Manager (BCM) is a first line of defense investment supervision role within the UK, Europe, Middle Eastern and Africa (UK EMEA) Private Bank, reporting to the UK EMEA Supervision Head. The role involves overseeing investment sales activity conducted by Relationship Professionals by exercising a program of day-to-day and on-going supervisory activities across a group of Banker teams, Investment Counsellors, and Capital Markets teams (collectively ‘Relationship Professionals’). Requires strong knowledge of risk and controls, basic commercial awareness, developed communication and diplomacy skills to guide and influence investment sales team’s adherence to regulatory requirements and internal policies and procedures. The role holder will interact with a range of stakeholders across all levels of the organization including but not limited to Business Managers, General Market Managers, Trading Desk Heads, Bankers, Investment Professionals, Operations, Technology partners, second and third line of defense.

What you’ll do:

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.

• Works closely with business partners on findings and makes recommendations on improving practices.

• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.

• Review and approve client suitability profiles (IOS)

• Monitors post-trade daily risk management reports relating to the Investment Decision Framework of the Retail Distribution of Investment Policy (RDIP), to ensure policy adherence and drivers of exceptions.

• Assists in the resolution of investment-related client complaints.

• Monitors Licensing and Registration requirements

• Post-trade regulatory documentation delivery monitoring reviews

• Assists in the management of trade errors and corrections

• Review and approval of new discretionary accounts

• Review and dispositioning of designated post-trade suitability alerts and breaks within policy guidelines

• Partner with Regional Supervisory Head and team on the resolution of escalated supervisory issues

• Review and pre-trade approval of designated bank-channel investments (Mutual Funds, Alternative Investments)

• Interface, consult with and escalate to Senior Management and partners including, but not limited to, Compliance, Legal, AML, Regional Controls, and Sales Management

• Assist with ad-hoc projects and/or workflow UAT testing as assigned by Manager 

• Assist with coaching and training Relationship Professionals when applicable

• Assist with audits, examinations, testing and regulatory inquiries when applicable

• Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Acts as SME to senior stakeholders and /or other team members.

Qualifications:

• Relevant work experience in Business Risk & Controls, Private Banking, Wealth Management or Capital Markets role(s)

• Strong understanding of UK FCA Conduct of Business (COB) rules and EU Regulations, particularly regarding Investment sales and suitability requirements.

• MS Excel, MS Power Point, SQL a plus.

• Consistently demonstrates clear and concise written and verbal communication skills.

• Effective organizational and influencing skills required.

• Excellent problem-solving skills, with ability to dissect complex scenarios, see the big pictures with high attention to critical details.

• Demonstrated ability to develop, implement and challenge strategy and process improvement initiatives.

• Bachelor's/University degree, Master's degree preferred.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Geneva you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 25 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Health Insurance

• Pension Fund

• Lunch Allowance

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

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Job Family Group:

Private Client Coverage

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Job Family:

Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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