Program Management Operations Project Lead Assistant Vice President

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Job Overview

Job Description

The Program Management Operations Project Lead Assistant Vice President is a seasoned professional role, responsible for managing end to end projects involving physical letters and/or statements to customer, which have a customer impact.

Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area.

Requires curiosity and discernment to seek understanding of how multiple areas connect and the direct/in-direct impacts of those connection points.  To strive to become a subject matter expert across a diverse landscape of projects and a full book of work.  High standards of project execution are the expectation and vision for this team.  Successful teammates balance priorities, apply critical thinking, communicate in a clear and concise fashion, and raise risks in a timely fashion. 

Regularly assumes informal/formal leadership role within project teams. Involved in coaching and mentoring of other teammates through the project lifecycle.  Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Responsible for project planning, testing, and production validation across multiple projects and lines of business concurrently

• Assists with impact assessment, scope document reviews, gap analysis, and adding tasks to Jira stories

• Ensures finalization of project artifacts (project plan, test scripts, validation scripts, etc)

• Implements strategies for gathering, reviewing, and analyzing data requirements

• Meets with technology and non-technology partners to understand and align with business and planning needs

• Applies best practices for effective verbal and written communication and problem-solving

• Collaborates with teams and key stakeholders on any project delays, risk assessment, and risk mitigation plans.

• Performs project status updates and collaborates of project presentations as needed

• Engages in lessons learned calls to improve project execution

• Appropriately assess risk when business decisions are made with a focus and intent on customer communication impacts

Qualifications:

• 5-8 years of experience managing or participating in projects

• Proficiency in MS Word, Excel, Teams, and PDF is required.  Experience and adoption with Stylus and CoPilot is a plus

• Strong attention to detail and willingness to strive for innovation

• Excellent verbal and written communication skills are required

• Experience in working on a fast paced and high-volume environment

• Excellent prioritization skills

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Florence Kentucky United States

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Primary Location Full Time Salary Range:

$81,600.00 - $122,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Apr 10, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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