Digital Relationship Manager - C14 - HELSINKI

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Job Overview

Title: Relationship Manager for Digital, Technology & Communications industry segment clients at Citi Commercial Bank (SVP) (Location: Helsinki)

Business: Citi Commercial Bank (CCB)

Division: Nordics

Title: Senior Vice President

Location: Helsinki, Finland

Legal Entity: Citibank Europe Plc, Helsinki branch

Equal Opportunity

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.

Please let us know if you require any accommodations during the interview process and review Accessibility at Citi.

Who We Are

Citi as a franchise has a robust history in the Nordic region, spanning over 100 years. We have bolstered our existing offering by bringing comprehensive banking solutions to mid-sized, globally minded corporates with the introduction of Citi Commercial Bank in 2020.  Citi Commercial Bank (CCB) Nordics is a fast growth business with a hub in Stockholm, Sweden, with vision to significantly scale up over the next five years and beyond. Coverage of companies in the Digital, Technology & Communications space is a core part of this strategy and will be a major revenue contributor to the cluster’s expansion. CCB Nordics serves predominantly the mid-sized corporate segment (companies with revenues from $50 Million up to $2.5 Billion) focused on a variety of growth industries with international banking needs. The CCB team complements Citi’s existing business that has operated in the Nordics since the 1970s.

Key Outline

To drive its global expansion strategy, CCB’s Digital, Technology & Communications team is deepening its presence in Finland to support internationally oriented mid-market technology companies. We are now looking to hire an experienced relationship manager in Helsinki, preferably with experience in Digital, Technology & Communications sector.  Special attention will be given to fast growth disruptors (in sub sectors like Software, E-commerce, Online Gaming, Online Travel, Online Media & Entertainment, Telecommunications, IOT, Ad-tech etc.) that aim to scale-up their cross-border operations. Our new banker will have an opportunity to expand the CCB franchise in Nordics, leveraging industry expertise and an advisory-led approach to help mid-market companies prosper and grow internationally.

This position requires an experienced relationship manager capable of driving business independently. The successful candidate should have a proven track record in acquiring new clients, originating new business, client coverage skills to deepen relationships, with ability to call at the CEO/CFO level.

Main Responsibilities

• Acquire new, multi-product, Digital, Technology & Communications customers headquartered in Finland, for the Bank, and manage those relationships on an ongoing basis. Own, respond to, uncover and anticipate future needs, roadblocks, risks and expectations
• Proper account planning is expected, the RM has to determine and plan the future relationship, business opportunities, products to sell
• Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network. Collaborate with all Nordic teams to develop opportunities
• Monitoring and supporting the products’ implementation process
• Managing customers and transactions in the CRM platform
• Verifying adherence to global Know Your Customer (KYC) standards during the onboarding and periodic review processes
• Participate in Nordics ecosystem that supports Digital companies, market events and drive thought leadership / partnership

Experience/Knowledge/Skills/Languages:

• Experience in Commercial / Relationship Banking as Relationship Manager, with international customers
• Excellent interpersonal, communication and influencing skills
• Excellent knowledge of the Digital, Technology & Communications market, companies, ecosystem, competition, local regulations
• Sound knowledge of banking, treasury / lending / FX (Markets) / trade products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients
• Demonstrate an expert level of Early Warning Detection skills. Ability to follow through on risks / issues and track them to closure
• Demonstrate expert level credit skills, capable of structuring all credit deals and guiding staff through the credit deal approval process
• Entrepreneurial mindset and excellent selling skills
• Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required
• Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external (Venture capital firms, debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers) sources
• English – Fluent
• Nordic Languages – Advantageous
• Relevant bachelor’s degree with preference for Master’s from a university or business school

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.