Senior Program Manager (Hybrid)

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in people management and problem solving.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 

Team / Role Overview

Senior Program Manager is accountable for management and delivery of complex/large portfolio of programs and projects, and functional practice of program management within the area of Securities Services Middle Office and Funds Operations.

Role includes high level of exposure to clients, Product, Technology and Operations’ senior stakeholders, therefore requires comprehensive understanding of multiple areas within a function and how they interact in order to achieve the programs objectives, as well as excellent communication skills required in order to negotiate internally and externally.
Individual will also be responsible for driving program and project management practices across the organization.


What you will do:

• Manage and drive day-to-day delivery of multiple programs, incl. planning, control and executing to milestones and budget on multiple complex projects.
• Manage Project/Program Management professionals or a functional area within Funds Operations in Securities Services
• Manage stakeholders and key organizations in order to build and manage relationships with each.
• Direct the creation of multiple work projects and manage their alignment to business goals and strategy.
• Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the managed portfolio.
• Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Lead the identification and drive resolution of issues, including those outside established projects of work.
• Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the managed portfolio.

What we'll need from you:

• 10+ years relevant project/program management experience, preferred experience in running large programs of work for Securities Services or Funds Services
• At least 5-10 years’ experience in leading and developing project teams/professionals through dynamic growth and delivering saves, planning capacity
• Track of record in standardizing and driving procedures and policies across program and project management practice
• Extensive relationship building and stakeholder management skills
• Excellent organizational and prioritization skills
• Independent, self-motivated and hard working
• Executive presence; ability to have voice heard
• Time flexible (holiday schedule is client based, time schedule is task-based, hybrid work required)
• Good working knowledge of: project methodologies and tools, MS Project, MS Excel and PowerPoint

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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