
Risk and Controls Operations Head / Core Accounts (Hybrid)
- Job Req Id:
- 25903853
- Location(s):
- Dublin, Leinster, Ireland
- Job Type:
- Hybrid
- Posted:
- Sep. 09, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi
Team / Role Overview
Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.
What you will do:
- Assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes. • Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk.
- Drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies. • Support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
- Drive execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
- Responsible for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
- Responsible for the coordination and comprehensive management of issues with key stakeholders
- Drive issue quality reviews ensuring compliance with Issue
- Management Policy, Standards and Procedures
- Manage the development and implementation of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision making in line with the expectations of senior management, Board, and Regulators.
- Manage the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
What we'll need from you:
- Extensive experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
- Develop and implement strategy and process improvement initiatives.
- Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
- Developing new ideas and improving current processes to proactively mitigate risks.
- Requires an ability to provide challenge and make recommendation for risk and controls remediation.
- Expert knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Expert understanding of compliance laws, rules, regulations, and best practices.
- Deep understanding of Citi’s Policies, Standards, and Procedures.
- Strong leadership, decision-making, and problem-solving skills.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Ability to deliver compelling presentations and influence executive audiences.
- Strong sense of accountability and ownership, with strong results orientation.
What we can offer you
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-LC1
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Job Family Group:
Controls Governance & Oversight------------------------------------------------------
Job Family:
Cross-disciplinary Controls------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Global Benefits
Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

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