Program Management Analyst (Hybrid)

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and problem solving.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 

Team / Role Overview

The Program Management Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

What you will do:

• Work closely with Client Implementations Managers and PMO to develop and maintain a centralized repository of all client deals globally.
• Oversight and support of the records management inventories for Client Implementations
• Facilitate deal pipeline review meetings to discuss high win probability deals. During this meetings, address any open risks or concerns and seek business approval for target implementation start and end dates.
• Assist regional Client Implementations head and PMO in preparing monthly business reviews and ad hoc reports to senior management.
• Support PMO Lead to develop metrics, dashboards and project templates.
• Assist PMO in performing quality assurance reviews of key artefacts for major deals.
• Build and maintain a capacity planning model for Client Implementation, engaging with Sales and Product partners to ensure accurate pipeline reporting
• Drive adherence to PM standards, create standard templates, dashboards and perform quality assurance reviews
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we'll need from you:

• Experience in data analytics
• Project Management experience
• Advanced Microsoft Office Suite skills – Word, Advanced Excel, Power Point
• Experience in SharePoint
• Excellent written and verbal communication skills
• Ability to perform under pressure and manage multiple tasks and priorities
• Ability to function independently and with others

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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