Domestic Market Operations Specialist

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Agency and Trust offers a comprehensive suite of agency and fiduciary services to support issuances of debt in both domestic and international markets.

The role within the Domestic Market group is a challenging fast growing operations environment where the candidate will have the opportunity to expand his/her knowledge of the different products offered within the Securities Business. The role will require the candidate to assume responsibility for day to day processing of the full Domestic Issuance and Domestic Markets teams processes. This will involve acting as a first point of contact for any queries related to the teams’ processes.

Responsibilities:

• Act as a junior member of the team to cover the following processes: Domestic Markets & Domestic Issuance.
• Daily monitoring of tasks to ensure all deliverables are completed in accordance with their corresponding cut off times.
• Act as first point of contact within the team - liaise with other teams and clients to resolve escalated problems.
• Demonstrate ability to manage internal and external client relationships, to ensure the department responsibilities and objectives are met.
• Review daily checklist ensuring all tasks have been signed as completed.
• Complete any clerical tasks/activities within area depending on staffing levels and volumes.
• Continuously develop prioritization and multi-tasking skills, with ability to delegate work where necessary to ensure urgent and unexpected tasks are completed. 
• Ensuring all non-vanilla requirements are rolled out effectively across Agency and Trust and reflected in our core system ATIS, including liaison with Issuers and Front Office to ensure full understanding of their bespoke requirements.
• Complete weekly MIS reporting with justifications for volumes, aged items and fluctuations.
• Ensure Department Audit Requirements and procedures are adhered to.
• Ensure the completion of all UAT for system enhancements

Qualifications:

• Excellent verbal and written communication skills and strong interpersonal skills
• Excellent Client service skills
• Excellent attention to detail.
• Strong organizational skills & ability to work accurately under pressure meeting strict daily deadlines.
• Maintain high work rates irrespective of fluctuating volume.
• Ideally from an Operations background with a sound understanding of financial securities.
• Domestic market payment and issuance experience an advantage.
• Pro-active approach to workflow management.
• Agency & Trust /Corporate Trust Operations advantageous.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Operations

What we can offer you:

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Primary Location Full Time Salary Range:

35 950,00 € - 46 750,00 €

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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