Core Trade Insurance & UK High Value Client Segment Head, Director

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Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Core Trade team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 

Team/Role Overview:

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.

TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

Trade is part of the Treasury & Trade Solutions (TTS) business of Citi. Trade involves a broad range of funded and unfunded Trade products and solutions including the following businesses: (i) Documentary Services Products (including Insurance Letters of Credit, Export and Import LCs/Guarantees) (ii)Trade and Working Capital Loans (iii) Receivables Finance (iv) Payable Finance and EAF. The Product Management and Product Development functions across the above products work closely with the Trade Architecture and Controls Functions to create and deliver the full suite of solutions to our clients.

At Citi, we are on a mission to transform the Trade business to a more digital, straight through and scalable model keeping in mind the client requirements, operational user efficiency and future product expansion. We are dedicated towards delivering cutting-edge technology solutions that empower businesses to thrive in a rapidly evolving global trade landscape.

What you’ll do:

In this position you will be responsible for managing the relationships of global (Re)insurance, Surety and Broker clients from a Segment perspective and developing and leading the strategic roadmap for High Value Corporate Client engagement across the Core Trade Products in the UK. You will play a pivotal role in driving revenues in the franchise, ensuring our solutions meet the needs of our clients while driving innovation, scalability, and operational excellence. This role requires a strategic thinker, technical expertise, strong leadership skills, proven client management experience and a passion for transforming the trade ecosystem through technology.

Key Responsibilities:

Insurance Segment:

• Grow and manage the Core Trade Insurance portfolio across (Re)insurance, Lloyd’s of London, Surety and Broker markets.
• Manage day to day C-Suite client engagement with clients within our Insurance Segment.
• Subject matter expert for Insurance Core Trade Products and develop an associated strategy for growth
• Act as deal primary on client facilities and new client opportunities

UK Segment:

• Develop a strategic roadmap for High Value Corporate client engagement across UK clients and UK flows as well as capability deployment ensuring that the maximum benefit can be taken from all client opportunities.
• Identify key trade flows for our UK client segment and develop a regional strategy to grow the Core Trade business in line with our global team strategy.
• Strong partnership with Trade Sales and Client coverage teams to drive the execution of the client level strategy
• Work closely with Trade Sales and Client Coverage teams to market our Core Trade product capabilities both internally and externally

Insurance & UK Segments:

• Ensure accountability of internal partners to pitch Core Trade products with their clients and achieve relevant targets.
• Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred bank status with clients.
• Manage client and competitor market research, develop product innovation roadmap, identify product/capability gaps with Citi’s product offering through feedback from Trade Sales, Client coverage and direct from clients.
• Work directly with Core Trade Product groups (i.e. Network and Manufacturing) to identify the gaps and subsequent solutions and prioritise as needed.
• Drive segment financial performance, revenue performance, and expense management goals as well any other identified KPI.
• Lead innovation by working with external partners/alliances to develop products and manage ongoing relationships.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practice control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you:

• Significant experience in client facing leadership roles.
• Knowledge of the Insurance market is highly desirable and a significant advantage.
• Proven track record of Client delivery driving significant revenue growth.
• Strong knowledge of trade finance, supply chain, or logistics domains is highly desirable.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to navigate complex, fast-paced environments and drive results.
• Bachelor’s or master’s degree in business, Computer Science, Engineering, or a related field. MBA or equivalent business experience is a plus.

What we can offer you:

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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