Cash & Trade Group Manager

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution?

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.  

Role Overview

This is a critical senior leadership role driving the operational execution and strategic delivery of Transfer Agency Anti-Money Laundering (AML) and regulatory activities. The role is pivotal in establishing and expanding the EMEA AML Periodic Review Hub in Ireland, supported by Product and Operations, serving as an Operations Centre of Excellence for specific EMEA AML related activities. This includes supporting existing AML processes from Luxembourg, with further future expansion to integrate the UK.

The role holder is an operational subject matter expert, managing both operational BAU and strategic initiatives, combining strong operational expertise with in-depth industry-specific AML knowledge. The team has grown accordingly to accommodate this expanded scope. As part of the Global Transfer Agency Management team, the role holder actively contributes to the management, strategic planning, and direction of overall Global Transfer Agency Operations. This involves making critical decisions and managing a wide network of internal and external stakeholders, including Client Executive, Product Heads, Technology, AML and Sanctions, Clients (including at Board level), Auditors, Legal, Regulators, and Industry participants, specifically engaging with Fund Money Laundering Reporting Officers (MLROs) for AML escalations and reporting.

The role resides within Ireland Transfer Agency Operations. The role reports into the Ireland Head of Transfer Agency Operations.

What you'll do

• Manage the day-to-day responsibilities of the Ireland TA AML and Registration team in addition to expanding the EMEA AML Periodic Review Hub in Ireland
• Lead the development and execution of location strategy, operating model design, automation projects, regulatory compliance, tax reporting, and AML/KYC initiatives across Ireland and Luxembourg.
• Implement robust processes and controls across multiple locations (Ireland, Luxembourg, UK) for high-quality service within the AML Centre of Excellence.
• Establish standardized best practice service models across the EMEA AML hub.
• Strategically enhance the Transfer Agency service offering through deep knowledge of industry and regulatory environments.
• Proactively identify and validate opportunities for efficiency, automation, and cost reduction, leveraging digital platform enhancements.
• Ensure rigorous adherence to regulatory and Citi policy requirements, working closely with TA senior management and the 2nd line of defence, especially given increased AML oversight and dual-location responsibilities.
• Act as a subject matter expert, contributing to key strategic initiatives and driving digital uplift for clients.
• Drive regulatory operational changes in AML, sanctions screening, and tax reporting; leading execution, rolling out new regulations (2026 readiness), obtaining approvals, and ensuring operational readiness amidst continuous regulatory changes.
• Oversee screening hits and transaction monitoring processes.
• Define key success criteria and metrics; lead issue identification, escalation, and resolution within AML operations.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we need from you

• Solid and relevant Transfer Agency operational experience, including 6+ years of managerial experience leading significant operational teams.
• Demonstrated detailed understanding of the Transfer Agency regulatory environment, specifically AML/KYC, TTM, CRS/FATCA reporting, with deep expertise in Ireland and Luxembourg AML regulations and guidance pertaining to the Funds industries.
• Proven experience in interpreting complex regulations, effectively liaising with regulators, and successfully obtaining necessary approvals.
• Extensive experience in operational process management and deployment, with a consistent track record of driving and delivering transformative operational change and strategic build-outs, such as establishing a Centre of Excellence.
• Familiarity with digital platform uplift initiatives is highly desirable.
• Strong strategic leadership and thought process, capable of shaping the direction of an EMEA-wide AML hub.
• Advanced risk management, control, and problem-solving skills, particularly in highly technical AML areas.
• Excellent communication skills, both written and oral, with proven ability to present effectively to senior stakeholders (Director/MD/SVP level) and external clients (including Board level and MLROs).
• Active industry participation or engagement with relevant bodies would be advantageous.
• Strong people development skills, with the ability to lead and develop diverse teams across a global footprint, fostering subject matter expertise.
• Ability to establish and build trust with professionals throughout the business as a leader, advisor, and strategic business partner with a clear client orientation.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint to drive continuous improvement.
• Demonstrated ability to remain unbiased and foster an inclusive culture in a diverse working environment.
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience to fulfil the demands of this critical leadership position.

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

*Closing date for applications: 23 Jan 2026*

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

€109,920.00 - €164,880.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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