Business Unit Manager

Business Unit Manager

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in driving key Business Execution deliverables enabling the Operations organization to achieve its day-to-day goals and long-term priorities & commitments with focus areas including Governance, Controls, Client & Franchise and People/Culture.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The role is responsible for supporting Europe (incl. CEP) cluster operations and Operations Heads in driving and executing cross-Operations strategy and goals. The International Operations Business Execution team drives the overall commercial and administrative activities of the business. These tasks include governance and regulatory/audit engagement support, risk & controls, change and project management (global/cluster/country initiatives), employee engagement, internal communications and managing events, people/talent strategy, among others.

What you’ll do

The Business Unit Manager will report into the International Operations Business Execution Head and the Europe Cluster Operations Head and will partner with country and cluster Business Execution and Operations Management teams to ensure appropriate governance from a country/cluster perspective, in alignment with global Citi standards and practices. This role implies managing the Business Execution Europe Cluster team.

• Actively support the Cluster Operations Head in driving strategic Operations priorities and its execution with key focus areas on Operations Governance, Regulatory and Audit Engagement, Resiliency & Controls, People, Client & Franchise and Financial Management.
• Timely delivery of commitments and deliverables including materials/decks, updates, communications, townhalls, knowledge documents, newsletters, projects tracker, action items from weekly meetings/ reviews/visits/other meetings.
• Prepares, presents, and interprets major reports and governance materials for Boards and Committees
• Responsible for working closely with Europe Cluster and Country Operations Head, managing, and coordinating meetings.
• Supports and monitors key initiatives and projects within Europe through the collection, analysis, review, reporting, documentation and communication of business needs, requirements, and other relevant data
• Drive and champion a governance culture in the Operations organization. Ensure adherence to governance guidelines
• Assess risk and adheres to policies, applying sound ethical judgment regarding personal behaviour, conduct and business practices, escalating, managing, and reporting control issues with transparency
• Actively identifies improvement opportunities across Operations and drive adoption of best practices across Operations processes and teams in the country.
• Advance Operations organization/people strategy goals including talent development and employee engagement initiatives. Deliver communications and engagement action plans across Operations in the country and/or cluster.
• Coordinates, oversees, and supports Europe management communications across all channels in partnership with Corporate Communications function, HR, regional management, etc.

What we’ll need from you

• Experience in Banking / Operations / Business Consulting required. Business Management experience preferred.
• Experience working in global and complex settings with multiple stakeholders.
• Strong Risk and Control awareness and knowledge of control practices
• Comprehensive understanding and knowledge of Citi’s core businesses – Services, Markets, Banking and Wealth, including Operations preferred.
• Operates in an environment that is dynamic, fast-paced, requires creative solutions, quick thinking, multi-tasking, high energy, and timely turnaround.
• Capable of doing extensive research and business reviews to facilitate strategic initiatives.
• Strong, influential communicator who is articulate and concise; Proven ability to autonomously create clear written communications (samples of prior work will be requested).
• Experience in working with global/regional teams to strategize and execute country and cluster level programs/initiatives.
• Capable of functioning as a collaborative partner and value-added business contributor to the senior management team.
• Superior organizational abilities and proven abilities to deal with ambiguity and complex situations and conflicting priorities.
• Assertive and self-confident to challenge status quo and propose diverse ideas
• Strong stakeholder management and relationship management skills

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more  here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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