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TTS MEA Business Execution Head

Job Req Id:
25897464
Location(s):
Dubai, United Arab Emirates
Job Type:
On-Site/Resident
Posted:
Aug. 18, 2025

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Job Overview

The TTS MEA Business Execution Head is responsible for enabling the delivery TTS’ strategic agenda across the MEA cluster whilst maintaining strong end to end controls & business discipline

The Business Execution Head partners across the Global, Cluster & Country stakeholders to set the strategic agenda for MEA TTS. They oversee execution of MEA strategic priorities; ensure disciplined business management routines & analysis; deliver on scorecard & financial goals; ensure robust end to end controls & governance

Key responsibilities:

Strategy

  • Shape the MEA TTS strategy & roadmap, ensuring alignment between global & cluster priorities
  • Define, articulate & embed performance metrics & standards
  • Strategic execution. Ensure timely & accurate execution of defined strategic priorities
  • Centrally own business governance framework to maintain transparency & momentum
  • Track performance against strategic priorities
  • · Lead strategic programs as required

Governance & Controls

  • Ensure TTS MEA actively engages in & fully conforms with applicable business & legal vehicle governance requirements & obligations. Ensure timely & accurate execution of TTS MEA related deliverables
  • Work in close partnership with the Controls, Product & Operations teams to support or lead the timely fulfilment of regulatory deliverables, CAP’s & product approvals relating to TTS MEA
  • Support execution of ad hoc controls & regulatory deliverables
  • Represent TTS MEA at senior governance forums

Financial Performance

  • Build & track financial plans in alignment with finance, product, sales & functional partners
  • Ensure detailed analysis & assessment of financial performance. Identify & articulate positive & negative financial drivers. Work directly with applicable functions & partners to define and mitigate any financial performance risks
  • Provide analytical & business management support to identify & deliver expense optimisation & productivity opportunities across MEA
  • Lead the investment planning process for TTS MEA. Work across front and back-office teams to define, prioritise & quantify investment priorities for the cluster. Track progress to plan
  • Manage headcount, expense approval and other “BAU” administration processes

Client & Growth ·

  • Work across Sales teams to define & track client growth & profitability plan Oversee client performance metrics, win-loss analysis, client experience themes & pricing models to maximise client profitability
  • Oversee sales & coverage productivity performance to ensure disciplined pipeline management & wallet share growth. Performance Management & Business Administration
  • Coordinate business management reviews. Produce high quality presentations & supporting materials for senior business reviews
  • Leverage global data sources to produce coherent management insights/intelligence to inform TTS MEA strategy, planning & decision making ·
  • Utilise internal & external benchmarking data to assess competitive performance/wallet share & articulate specific, actionable opportunities & threats
  • Produce accurate, timely reporting to track MEA TTS performance against strategic priorities & defined scorecard metrics
  • Continuous review, analysis & publication of performance against targets/KPI’s. Identify risks/opportunities & associated action plans. People & Organisation
  • Lead a high performing MEA Business Execution team. Ensure best in class talent in place, motivated & supported to operate at the highest level
  • Provide a meritocratic & empathetic work environment that offers our people suitable opportunities to grow & develop in Citi
  • Ensure optimal organisation design across MEA TTS
  • Lead organisational change
  • Support targeted employee engagement & VOE initiatives such as town halls, round-tables & ongoing MEA communications
  • Sponsor the TTS MEA Analyst program

Qualifications/Skills:

  • Relevant experience in financial services, preferably in the transaction banking space
  • Track record of high quality execution in a pressurised environment
  • Record for challenging status quo & driving change
  • Experience working in a controlled & regulated function preferable. Strong appreciation for & understanding of the controls & risk environment
  • Experience leading & developing outstanding teams

Education:

  • Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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