Banamex Supervisor de Centro de Comando
- Job Req Id:
- 26946843
- Location(s):
- Ciudad De Mexico, Ciudad De Mexico, Mexico
- Job Type:
- On-Site/Resident
- Posted:
- Apr. 01, 2026
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Job Overview
The CSIS Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
- This role will manage projects and programs related to intelligence, governance, budgets and financing, technology, training, communications, reporting, risk and control management
- This job will drive results and accountability across all levels of the global team, while encouraging high standards and stressing the importance of continuous improvement
- Conduct data-driven analyses and prepare reports; apply quantitative data analysis methods; conduct data exploration in relation to transactional data as well as internal business indicators
- Apply measurement practices to organize, analyze, and interpret data related to provide actionable information to decision maker
- Proactively analyze threats that create a risk to the company, its employees, shareholders, assets and clients
- Identify and report on operational events and trends, tactical assessments of current and future threats, operational, tactical and strategic recommendations to counter those threats.
- Develop, analyze and report key performance indicators (KPIs) and key risk indicators (KRIs) for the existing business model
- Ensure these KPIs and KRIs are aligned to the business model and modified in lines with changing business objectives.
- Ensure appropriate methodology is selected to draw conclusions and make recommendations answering specific business needs.
- Create succinct narrative reports, presentations, visual mapping and link charts or similar diagrams to report analytical assessments
- Display data and the results of analysis in clear straightforward business report that can be understood by non-technical readers
- Provide written explanations of approach and analysis in plain language that supports the conclusions and observations.
- Take ownership in projects and make suggestions for improvement
- Proactively work to identify, communicate, and resolve project issues and risks that interfere with project execution
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-2 years relevant experience
- Undergraduate degree in a STEM major (US Only)
- Technical experience solving big data challenges
- Experience in coordinating projects simultaneously with daily duties
- Can perform all-source analysis
- Analytical experience in open source intelligence, intelligence targeting, or have worked in law enforcement intelligence community
- Experience as a fraud Investigator, Cyber professional or Security professional with excellent analytical mindset
- Certifications from EC-Council, GIAC, (ISC)² [CISSP, C-EH, GCIA, CCNA] or graduate certification(s) in relevant technical or specialty areas
- Depending on the role: General understanding of I.T. network and application analysis; experience in open source media and utilizing visualization software applications. Specifically link analysis e.g. Link Explorer, I-2 or ESRI; experience with relational databases such as Oracle, SQL Server, and Data Marts/Data Warehouses; excellent programming and statistical/data analytical skills (VBA, R, Python)
- Knowledge of SAS
Education:
- Bachelors degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Perfil de Puesto: SupervisorCentro de Comando BanamexC10
Descripción
El Supervisor de Seguridad del Centro de Comando es responsable las operacionesasignadas a su turno, supervisandoal personal, asegurandola calidad de la atención y garantizandoel cumplimiento de los procedimientos yprotocolos. Sus funciones incluyen asignar tareas, gestionar horariosytomardecisiones inicialesdurante lacoordinaciónde una emergencia. Brinda soporte a los analistas delCentrodeComando,derivado de las llamadas deemergencia detodos losempleadosdelbancoy la atención de alarmas.Realiza reportes desituación sobre incidentes de seguridady administrapersonalasignado para dar cumplimiento a labores administrativas y derecursos humanos.
Objetivo y Funciones
Coordinar las actividadesen turnode losanalistasdentro del Centro de Comando Banamex
Asegura el cumplimiento de los protocolos de actuación para los casos de situaciones especiales, riesgos, gestoría de los casos de emergencia que se presenten a nivel nacional.
Solución y toma de decisiones inmediatas en eventos relevantes
Garantizar el correcto funcionamiento de los sistemas, equipos de cómputo y telefonía instalados enCCB, detectando y reportando fallas para la solución con diversas áreas de apoyo
Garantizar mediante la supervisión la atención en tiempo y forma de alarmas y llamadas telefónicas
Capacitar al personal de nuevo ingreso
Escalamiento oportuno de cualquier situación relevante
Contacto continuo con áreas de apoyo
Supervisa y garantizar el correcto envío de información a otras áreas a través de los medios disponibles
Coordinar acciones de respuesta ante eventos relevantes o crisis que se registran en elCCB
Elaboración deSitrep´s
Manejo confidencial de imágenes, video e información.
Administración de personal
Escolaridad:
Licenciatura Preferente o bien Experiencia a fin
Calificaciones:
Funciones Operativas de seguridad, 3 años de experiencia
Excelente manejo de PC y paquetería Office
Control y Seguimiento
Comunicación asertiva
Sistemas de seguridad, CCTV, Control de accesos, GPS, Bases de datos, alarmas
Análisis de información
Atención al detalle
Habilidad para ejecutar procedimientos
Tolerancia al estrés y trabajo bajo presión
Planificación y organización
Apego a normas y ética laboral
Resolver problemas de dificultad media /alta
Orientación al cliente
Planeación y desarrollo del personal
Comprensión profunda de los elementos de un entorno de seguridad y control de riesgos y seguridad.
Flexibilidad para trabajar endíasde descanso,nochey festivos, operación 24/7 con dos dias de descanso por semana.
Toma dedecisiones
Liderazgo
Inteligencia emocional
Capacidad de tomar decisiones inmediatas
Trabajar con un nivel de presión alto
Flexible a la retroalimentación
Tenga capacidad de analizar entornos de riesgo
Capacidad de auto capacitación
Manejo de personal
Trabajo en equipo
Alta capacidad de reacción ante eventos de alto impacto
Delegación de actividades
------------------------------------------------------
Job Family Group:
Corporate Services------------------------------------------------------
Job Family:
CSIS Management & Operations------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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