VP, EUC (End User Computing) Transformation and Controls (Hybrid)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

The Citi Controls – End User Computing (EUC) Governance team is responsible for the development of consistent principles and standards to govern and manage End User Computing (EUC) and IT enable and IT Enabled Smart Solutions (ITeSS) in a consistent manage across Citi. The team partners with the businesses and functions to drive continuous development of enterprise-wide guiding principles, policies, processes, and practices. develop consistent approach and practices. The team is also responsible to measure policy adherence and remedial actions associated with Policy adherence ad well as drive EUC agenda progress.

We’re currently looking for a high caliber professional to join our team as Vice President, EUC (End User Computing) Transformation and Controls  - Hybrid (Internal Job Title: Data Governance Foundation Lead Analyst - C13) based in Taguig City, Philippines.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

This role will be responsible to support the development and implementation of the vision and strategy relating to EUC Framework (supporting the end-to-end EUC lifecycle). This role is global and will support and partner with various cross functional stakeholders, including Businesses and Functions, Technology, Internal Audit and Compliance to ensure the effective implementation of the EUC and ITeSS principles and standards. Excellent communication skills required to influence a wide range of audiences. The job is likely to be involved in both internal and external negotiations which will have a major impact on the organization.

Responsibilities:

• Provide Program visibility, action planning, and issue management of EUC & ITeSS related regulatory and management control initiatives across the Firm.

• This is a global role that will work with senior leaders and their teams across multiple businesses and functions as well as second and third lines of defense.

• Partner with stakeholders to draft and implement action plans in support of regulatory requirements/commitments and Consent Order (CO) initiatives and identify potential roadblocks and design appropriate mitigation strategies.

• Balance and execute near-medium-long-term action plans and partners with large/complex country, region, or business requiring coordination and execution across units.

• Lead strategic control and governance process re-engineering initiatives including the design and build of process flows, tooling and operational frameworks.

• Establish, monitor, and help define and manage Manager’s Control Assessments (MCAs), Enterprise MCA Profile (EMP). Conducts Quarterly Risk Assessment (QRA), Annual Risk Assessment (ARA) coordination, monitoring, reporting and communication routines.

• Draft, revise and assist in the implementation of Policy, Standards and Procedures for the Enterprise EUC & ITeSS program. This includes annual reviews, soliciting and incorporating feedback to improve documentation over time.

• Partner with Governance, Tooling, Training, Communications, Quality Assurance, Transformation, and Reporting teams to identify areas for improvement

• Work with senior leaders and their teams across the various Businesses and Functions to include Second and Third Lines of Defense.

• Prepare and present recurring updates for executive management and sectors, tracks progress and issues managed by other areas such as business, technology, and senior management to identify emerging risks.

• Review regulatory changes and assess the impact and implications to Businesses/Functions to determine the applicability to the EUC program.

• Lead and support development of EUC communications on key risk and control topics and initiatives.

• Other duties as assigned.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 6 to 10 years of relevant experience

• Demonstrated ability to think strategically and ‘connect the dots,’ be detail-oriented, and manage competing priorities including emerging risks to deliver solutions in an effective control environment.

• Ability to build strong partnerships and influence key partners to achieve business objectives; must be able to work well with geographically dispersed multi-disciplinary teams.

• Strong investigative and analytical skills for EUC solution identification, implementation, and tracking of effective remediation, and design of sustainable processes.

• Ability to communicate effectively with senior stakeholders including developing multiple approaches to solve issues and providing concise recommendations.

• Proven ability to fully own and independently run assigned workstreams while maintaining clear and robust communications with leadership and stakeholders.

• Working knowledge of Citi’s End User Computing Policy, EUC Governance Programs and business operations is a plus

• Ability to understand and operate successfully in a complex, heavily matrixed corporate environment.

• Demonstrates history of having worked as a Program Manager, or working on large, strategic cross-functional projects.

• Specific subject matter expertise regarding control tooling and capabilities and a strong business understanding of the products and services Citi offers.

• Demonstrated ability to lead change management across large global organizations.

• The ability to collaborate effectively, while also providing a constructive challenge to status quo thinking

• General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

• Strong critical thinking and problem-solving skills

• Strong communication (written and oral), reporting, presentation and influencing skills. Proven ability to author clearly written communications for senior management (Samples of prior work may be requested).

• Fluent with Microsoft Office suite to include SharePoint.

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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