Officer, HR Learning Design & Development Intermediate Analyst / E-Learning Developer (Hybrid)

Key Job Responsibilities:

• Develop new course materials, redesign, or update existing courses in authoring software.
• Responsible for the end-to-end course development process, including creating storyboard, designing and developing engaging and interactive e-learning courses, reviewing, testing, and publishing.
• Identify the best ways to illustrate course content by selecting colors, images, typography, and layout while complying with industry and Citi standards.
• Create supporting material/media such as: videos, infographics, job aids, and simulations.
• Develop assessments, including knowledge checks or quizzes, to measure learners’ comprehension and ensure alignment with learning objectives.
• Work with subject matter experts to review, refine, and credibly challenge content and offer suggestions from a learning perspective.
• Perform course design review; provide feedback/suggestions on course design, grammar, functionality, consistency, images, spacing, etc.
• Communicate project status and challenges effectively to stakeholders, ensuring transparency and timely updates for informed decision making.
• Create Accessible course documentation.
• Provide and be receptive to feedback.

Qualifications:

• Must provide portfolio with e-learning work samples using authoring software at time of application.
• Proficient in e-learning authoring tools: DominKnow “DK1”, Storyline, Snagit, Camtasia, Adobe Creative Suite, e.g., Photoshop, etc.
• Excellent creativity and design skills, with the ability to cohesively integrate lines, color, shape, space, images, and typography to create visually appealing and well-structured courses.
• Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting.
• Proficient in Microsoft Office: PowerPoint, Word, Outlook.
• Ability to communicate professionally with all levels of management.
• Able to organize workload and manage multiple projects.
• Detail-oriented; ability to work in a fast-paced environment.
• Ability to perform duties with minimal direction.
• Proficiency in written and spoken Spanish strongly preferred.
• Minimum 5 years of instructional design experience with at least 2 years’ experience in a corporate environment.
• Bachelor’s degree in Instructional Design, Communication, or related field is preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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