Senior Vice President, Enterprise Workforce Management Position Management Lead

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe.  The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Enterprise Workforce Management Position Management Lead - Hybrid (Internal Job Title: Org Dev & HR Strat Group Mgr - C14) based in Chennai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Enterprise Workforce Management (EWM) team is responsible of leading Citi’s transformation efforts around staffing and skill adequacy and organization design. It is an exciting time to join the team as we are in the building phase of developing the set of capabilities, processes, and tools to analyze, forecast, organize, and plan for the future of the workforce. We are a global team with highly motivated colleagues who are focused on ensuring Citi has the right number of people, with the right skills, at the right place, time and cost. This role is part of the enterprise workforce management team and is responsible for position management governance.

In this role, you’re expected to:

• Define and design position management governance process in partnership with EWM Staffing Design & Implementation and EWM Org Design teams

• Define monitoring oversight related to position management including associated controls, process documentation, and desktop procedure

• Implement and embed position management governance across Workforce Management processes including executing appropriate controls and monitoring activities

• Define success metrics and reporting requirements execute position management monitoring

• Drive assessment and monitoring processes with data analysis

• Leverage position management data to drive insights for staffing adequacy processes including inputs into management reporting

• Own processes that ensure workforce planning framework related to position management monitoring process are effectively applied, with checkpoints throughout the process to mitigate risks and inaccuracies and their potential downstream impacts

• Partner with EWM Staffing Adequacy and Dual Roles and Matrix Reporting (DRMR) Leads to drive synergies across monitoring activities and existing processes

• Support transformation projects execution including direct ownership of deliverables and activities

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 8-10+ years’ experience in strategic workforce planning / workforce management / management reporting / business intelligence.

• Ability to analyze data and prepare executive level reports and insights.

• Experience in creating, tracking, and managing metrics.  Good understanding of key principles involved in strategic workforce planning or background in financial planning or business operations.

• Demonstrated experience of presenting complex ideas, data and analysis in a visually accessible way, ability to draft presentations and documentations to communicate key conclusions and complex issues to senior stakeholders.

• Comfort with ambiguity and the ability to adapt to shifting goals and priorities.

• Ability to understand, marshal and interpret a wide range of information, ideas, and concepts, draw conclusions, and make recommendations.

• Experience in driving Transformation and Change management in a large organization

• Hands on experience in writing and managing procedures and policies.

• Comfortable to work with ambiguity and managing high-paced environment with changing priorities.

• Intellectually strong with a growth mindset, with a proactive can-do attitude to project delivery and “get things done” in a tight deadline.

• Strong analytical skills with good attention to details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work.

• Ability to deliver results and on-time delivery of work.

• Exceptional written and verbal communication.

• Exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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