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Program Management Senior Analyst - AVP

Job Req Id:
25912467
Location(s):
Chennai, Tamil Nadu, India
Job Type:
Hybrid
Posted:
Oct. 07, 2025

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Job Overview

We are seeking a highly experienced and Program Management Support Specialist to join our dynamic team within the banking and financial services industry. The ideal candidate will possess a strong background in Program coordination and basic Scrum management principles, coupled with extensive experience in the financial sector. This role requires a professional with a proven ability to support Program managers and teams, ensuring efficient project delivery and successful outcomes.

Responsibilities

  • Assist Program Managers in developing and maintaining comprehensive project plans, including scope, objectives, schedules, and resource allocation.
  • Facilitate project communication and collaboration among team members, stakeholders, and external vendors.
  • Coordinate and schedule meetings, prepare agendas, and distribute meeting minutes to relevant parties.
  • Track Use Case progress, monitor deadlines, and identify potential risks or obstacles, escalating to the Project Manager as needed.
  • Maintain accurate Intake documentation, including reports, statuses and appropriate approvals from stakeholders
  • Utilize project management tools, particularly JIRA, to manage tasks, track progress, and generate reports.
  • Contribute to the implementation and adherence of Program management methodologies, including Agile and Waterfall.
  • Assist in preparing presentations and status updates for stakeholders.
  • Support quality assurance processes and continuous improvement initiatives within projects.
  • Ensure compliance with banking policies and procedures for project delivery.

Qualifications

  • Education: Bachelor's degree
  • Experience:
  • Minimum of 10 years of overall professional experience, with a significant portion in Program coordination, project management support, or a similar role.
  • Extensive experience (10+ years) working within the banking or financial services industry.
  • Certifications:
  • Certified ScrumMaster (CSM) Preferred.
  • Certified Scrum Product Owner (CSPO) Preferred.
  • JIRA & Confluence certification or demonstrated advanced proficiency in using JIRA for project management and tracking.
  • Skills:
  • Strong understanding of basic Project or Program management principles and methodologies.
  • Excellent organizational, planning, and time management skills.
  • Exceptional communication (written and verbal), interpersonal, and facilitation skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Problem-solving and critical thinking abilities.
  • High degree of business acumen, particularly within the financial services sector.

Preferred Qualifications

  • Experience with other project management tools (e.g., Microsoft Project, Confluence).
  • Knowledge of risk management principles in a financial context.
  • Familiarity with regulatory compliance in banking and financial services

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Assessment & Design

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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