Officer - Operations Accounting Sr Supervisor

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Ops Accounting Supervisor

Job Summary:

The Procure-to-Pay (P2P) Operations Manager plays a critical leadership role in overseeing and optimizing the entire P2P lifecycle, encompassing purchase order processing and duplicate payment prevention. This role requires deep expertise in Oracle purchasing systems, internal expense policies, strategic sourcing, and duplicate payment detection methodologies. The Manager leads a team, drives process improvements, implements robust control frameworks, and collaborates with stakeholders to ensure efficient, compliant, and cost-effective P2P operations.

Key Responsibilities:

• Strategic Leadership: Develop and execute the strategic vision for P2P operations, aligning with overall organizational goals and objectives. Lead and mentor a team of P2P specialists, fostering a culture of continuous improvement and high performance.
• Purchase Requisition (PR) Management: Oversee and optimize the daily processing of PRs within the Oracle system, ensuring data integrity, adherence to SLAs, and compliance with internal expense policies and regulatory requirements. Lead the evaluation, testing, and implementation of system enhancements and automation initiatives related to PR processing.
• Duplicate Payment Prevention: Implement and manage a comprehensive program to detect and prevent duplicate vendor payments globally. Oversee the daily monitoring of vendor payments, utilizing systems like "first strike" to identify potential duplicates. Implement timely holds to prevent payment of duplicate invoices and lead recovery efforts for any duplicate payments that occur.
• Process Optimization: Drive continuous improvement initiatives across the P2P lifecycle, identifying and implementing best practices to streamline workflows, reduce cycle times, and minimize errors. Develop and maintain key performance indicators (KPIs) to measure and track process efficiency, accuracy, and cost savings.
• Risk Management and Compliance: Design and implement robust control processes to mitigate financial and operational risks within the P2P function. Ensure compliance with internal policies, regulatory requirements, and audit standards.
• Stakeholder Management: Collaborate effectively with internal and external stakeholders, including vendors, business units, IT, and senior management. Build strong relationships and effectively communicate P2P performance and initiatives.
• Team Development: Mentor, coach, and develop team members, providing opportunities for professional growth and skill enhancement. Conduct performance reviews and provide regular feedback to foster individual and team success.
• Financial Analysis and Reporting: Oversee the preparation and analysis of P2P reports, including PR processing metrics and duplicate payment trends. Identify areas for optimization and present findings and recommendations to senior management.
• Business Continuity and Disaster Recovery: Contribute to business continuity planning and disaster recovery strategies, ensuring the resilience of P2P operations.

Required Qualifications:

• Education: Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field. MBA or Master's degree preferred.
• Experience:
  • 7+ years of progressive experience in purchasing, procurement, accounts payable, or a related field, with demonstrated expertise in Oracle P2P systems and duplicate payment prevention.
  • Proven track record of leading and developing high-performing teams.
  • Experience managing complex projects and driving strategic initiatives.
  • Experience working in cross-cultural global teams is a plus.
• Skills & Competencies:
  • Expert-level proficiency in Oracle purchasing systems and related technologies.
  • Deep understanding of procurement best practices, internal expense policies, regulatory requirements, and duplicate payment detection methodologies.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Ability to quickly learn and apply new technologies and business processes.
  • Strong leadership, mentoring, and team-building skills.
  • Results-oriented approach with a strong sense of urgency and ownership.

------------------------------------------------------

Job Family Group:

Operations - Services

------------------------------------------------------

Job Family:

Accounting Operations

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.