Head of Back Office Global Wealth Management Data and Applications

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Job Overview

The Applications Development Senior Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

Citi Global Wealth is a leading provider of financial solutions for affluent, high net worth, and ultra-high net worth clients globally. We are committed to service excellence and seizing opportunities for our clients through the wealth continuum. The technology organization is building a purpose-driven team to serve its globally diverse, digitally forward customers. We are seeking exceptional candidates who think digitally and differently, resolve problems in unconventional ways, and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Standards: Develops our People, Drives Value for Clients, Works as a Partner, Champions Progress, Lives our Values, and Delivers Results.

Responsibilities:

• The Role

  We are seeking a highly skilled and experienced back office leader to join our Wealth Management Technology team. This critical role will focus on ensuring the accuracy, integrity, and efficiency of our back-office operations, particularly around intra-day books and records, the financial system of record for positions, balances, and activities, and intra-day journaling and bookkeeping. The ideal candidate will possess deep expertise in these areas and also manage other related back-office functions such as corporate actions, tax, settlement, and custody.

  Intra-day Books and Records Management:

  • Oversee and manage the accuracy and completeness of intra-day books and records for all wealth management transactions and activities.
  • Ensure timely and accurate reconciliation of internal records with external counterparty statements and market data.
  • Develop and implement robust controls and processes to maintain the integrity of intra-day financial data.
• Financial System of Record Expertise:
  • Act as a subject matter expert for the Financial System of Record, ensuring its accurate functioning for tracking client positions, balances, and transactional activities.
  • Manage and validate data within the SOR, identifying and resolving discrepancies to maintain a true and accurate representation of client holdings and financial movements.
  • Collaborate with technology teams to optimize SOR performance, data quality, and reporting capabilities.
• Intra-day Journaling and Bookkeeping:
  • Manage and monitor intra-day journaling and bookkeeping processes, ensuring all financial transactions are correctly classified, recorded, and posted in a timely manner.
  • Implement and review reconciliation procedures for intra-day entries, identifying and addressing any out-of-balance conditions promptly.
  • Ensure compliance with accounting standards and internal policies for all bookkeeping activities.
• Cross-Functional Back Office Leadership:
  • Serve as a primary point of contact and lead across other critical back-office functions, including Corporate Actions, Tax Operations, Settlement, and Custody.
  • Ensure seamless data flow and process alignment between the Financial SOR, books and records, and these interconnected functions to support end-to-end operational efficiency.
  • Proactively identify and resolve interdependencies and issues that impact multiple back-office areas.
• Operational Data Integrity & Problem Resolution:
  • Monitor operational data flows, identify data quality issues, and drive remediation efforts to ensure high data integrity across back-office systems.
  • Investigate and resolve complex operational breaks and exceptions efficiently, minimizing financial risk and operational impact.
  • Implement preventative measures to reduce future operational errors and improve process reliability.
• Regulatory Compliance & Risk Management:
  • Ensure all back-office operations, particularly related to books and records and FSOR management, comply with relevant financial industry regulations, internal policies, and audit requirements.
  • Identify, assess, and mitigate operational risks associated with back-office data and processes.
• Process Improvement & System Enhancements:
  • Contribute to the analysis, design, and implementation of new functionalities and enhancements for back-office systems.
  • Proactively identify opportunities for process automation, efficiency gains, and system improvements within the back-office domain.
  • Participate in testing and validation of system changes, ensuring they meet business requirements and operational standards.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 20+ years of experience in back-office operations or technology within the financial services industry, with significant experience in Wealth Management.
• Demonstrated expertise in intra-day books and records, financial systems of record (FSOR) for positions, balances, and activities, and intra-day journaling and bookkeeping.
• Experience leading large scale transformation/conversion projects for these domains
• Strong understanding of related back-office functions, including corporate actions, tax, settlement, and custody.
• Experience with major wealth management platforms or back-office processing systems.
• Proficiency in financial products typical of wealth management (equities, fixed income, mutual funds, alternative investments).
• Experience with reconciliation processes and tools.
• Knowledge of specific regulatory requirements relevant to wealth management back-office operations.
• Strong analytical and problem-solving skills, with a keen eye for detail and data discrepancies.
• Ability to work effectively in a fast-paced, high-pressure operational environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and business stakeholders.
• Familiarity with SQL for data analysis and querying financial systems.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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