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Cross-disciplinary Controls Sr. Manager

Job Req Id:
25898455
Location(s):
Chennai, India
Job Type:
Hybrid
Posted:
Aug. 13, 2025

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Job Overview

The IMPaCT Team combines the Cross Border Data Clearance function, the Enterprise Data Office, Privacy, and Records and Information Management. The Enterprise CBDC (Transfer Office) drives the build-out and implementation of Citi's enterprise-wide data transfer framework and implements the transfers operating model.

We are seeking an experienced and dynamic Vice President (VP) to lead and manage the cross-border data transfer clearance process within Citi for defined Countries. This role requires an excellent understanding of Country privacy and regulatory requirements, data transfer processes, and control frameworks as well as to have a strong emphasis on automation, AI tooling, strategic communication, and data-driven insights.

The VP will have a leading role to the implementation of Citi's enterprise data transfer framework, providing subject matter expertise, supporting Country ICRM and Business partners, and ensuring timely and compliant execution across multiple jurisdictions and stakeholder groups. This role is specifically within the Data Transfers Office

.

Key Responsibilities:

  • Clearance Operational Support: Review, analyze and approve data transfer requests across all Businesses within Citi as and when received and as defined in rules provided by respective Independent Compliance Risk Management (ICRM). Discuss, implement and operationalize the new Country privacy and regulatory changes impacting the Cross Borter Transfer process as advised by Country ICRM.
  • Quality Assurance (QA): perform regular review on data transfer approvals as defined in the Cross Border Transfer process and take appropriate action based on QA outcome.
  • Contribute to Data Enablement Process: Provide support in the execution of the transformational data enablement process to streamline, standardize  and simplify global program related risk assessment questionnaire by driving  efficiency through organizing questions into logical groups, and reducing redundancies.
  • Target State Process Model Development: Support the design and implementation of the target state operational model for the Data Transfers Office, contributing to efforts to drive consistency and reduce risk in DTO processes.
  • Team Collaboration: lead and work collaboratively with a team responsible for execution, coordination, and control adherence, contributing to a culture of excellence and continuous improvement.
  • Process Implementation: Assist in the implementation of a scalable and efficient operating model aligned with Citi’s global data transfer framework, contributing to process optimization.
  • Cross-Functional Collaboration: Collaborate with legal, compliance, technology, and business teams to support seamless delivery and achieve common goals.
  • Knowledge Management & Content Creation: Produce and curate high-quality content, including playbooks, guidance documents, and FAQs, that simplifies and scales process knowledge across the organization.
  • Communication & Reporting: Communicate complex regulatory and process information clearly and concisely to senior management, subject matter experts (SMEs), and challenge functions, ensuring transparency and understanding
  • Risk Management & Mitigation: Proactively review and challenge execution quality, escalate risks promptly, and develop effective remediation strategies to mitigate potential issues.

Qualifications & Experience:

  • Experience: 5-7 years of experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings.
  • Teamwork: Proven ability to work effectively within cross-functional teams across multiple time zones in complex, matrixed organizations.
  • Regulatory Knowledge: Working knowledge of international privacy laws and cross-border regulatory requirements, including GDPR and other relevant regulations.
  • Technical Proficiency: Familiarity with automation tools, workflow platforms, and data analysis techniques.
  • Risk & Control Understanding: Understanding of risk and control frameworks, including process oversight and the implementation of effective controls.
  • Communication Skills: Strong communication skills, with the ability to convey information clearly and concisely.
  • Proficiency in MS Excel and PowerPoint and office tools.
  • CIPP/CIPM certifications an added advantage

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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