Business Associate - AVP

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Site Governance Management:

• Drive the execution of communication & employee engagement strategy and tracking & reporting of activities and accomplishments

• Ensure documentation pertaining to the CSC is accurate and relevant to partners and stakeholders

• Maintain Site Budgets for Employee engagement

• Maintain Site calendar and activity tracker

• Ensure the smooth operation of Business Office activities managing the CSC Site Business Office Communications Analyst

• Responsible for managing & owning the site standards for CSC Chennai – in coordination with other workgroup owners & Site Operations team

• Responsible for maintaining the advanced status for CSC Chennai, in the CSC Site Standards annual evaluation

Communications:

• Develop an effective Communications Strategy for both internal and external stakeholders. Maintain a comprehensive and regular cycle of communication at site level.

• Coordinate site visuals and site collateral materials including newsletters, posters and videos

• Maintain Intranet sites and ensure they are relevant and up to date

• Creative approach in writing speeches, blogs and other material for the Site Heads

People, Talent Management and Culture:

• Partner with CSC HR and the Site Leadership team on promoting various employee initiatives eg. review site VOE results; create working committees to address people issues at the site; Sponsors site diversity networks and VOE committees.

• Coordinate common, efficient and effective new employee onboarding and maintains a site-wide new hire training programs.

• Selects and champions site Social Responsibility initiatives. Tracks participation and publicize accomplishments.

• Leads focus on employment attrition efforts along with managers and HR.

• Coordinate Senior Management visits to the site ensuring accurate representation of the attributes of the CSC.

Community Investment Agenda (External Relationships and Brand Management):

• With the Site Head establish working relationships with local business associations, government agencies, colleges & universities

• Partner closely in initiatives with recruitment/grad recruitment

• Oversee community engagement

• Represent Citi at community events and at member business association meetings

• Continually learn and assess global Citi messaging and programs and apply messaging to the site

• Coordination of branding activities ensuring compliance with Citi’s brand guidelines

CSC Network:

• Partner with CSC Business Office in execution of Network strategic priorities

• Partner with local GPA team in highlighting significant CSC achievements

Qualifications:

• 5-8 years of relevant experience

• Advanced Excel expertise including demonstrated capabilities with pivot tables, VLOOKUP’s, and formulas

• Experience with databases and information management

• Consistently demonstrates clear and concise written and verbal communication skills

#LI-AR1

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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