26959030 Product Specialist - Direct Custody and Clearing segment- AVP

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Job Overview

The Product Specialist is an intermediate level position responsible for covering a set of important cross border and local clients within the Direct Custody and Clearing segment and developing product plans, business strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position while ensuring appropriate service levels across support functions.

Responsibilities:

• Work as a product/ account manager for DCC clients, communicating all market and service updates and developments. Manage clients’ RFPs, SLAs, DDQ and questionnaires in general
• Assist the customer lifecycle strategy from acquisition through early client engagement and implement strategies to optimize portfolio performance
• Assess relevant customer, competitor, and industry insights to help define strategies to improve client experience and portfolio growth
• Production and publication of standardized market information, including periodic updates of market related publications
• Oversee and collaborate with product financial performance including identifying opportunities and gaps, and developing business strategies
• Work with Operations and Technology with regards to process and products design and implementation (regionally and locally)Participate in budgeting and planning for strategic priorities and initiatives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Strong written and verbal English skills (excluding)
• Cross functional experience (e.g. relationship management, credit, , product development, analytics)
• Proven initiatives and basic knowledge related to technology applicability (including artificial intelligence) on daily activities increasing efficiency in processes is a plus and will be valued
• Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
• Experience in scenario development and forecasting
• Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes
• Ability to follow up and close client/product requests end-to-end, commitment to quality and detailed client attention. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Demonstrated problem-solving and decision-making skills
• Demonstrated analytical and influencing skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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