Strategic Ledger - Change Implementation Manager, Senior Vice President

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will place you in a global financial organization? Then bring your skills in analysis, problem solving and communication to Citi’s Finance Team.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Strategic Ledger (SL) Initiative has been established under the wider Citi Finance Transformation and comprises three pillars - Accounting, Ledgers and Close, and associated global platforms, processes, and governance. The program includes standardizing and reducing risk across current Financial Books and Records (FB&R) processes and establishing the next iteration of ledger strategy to adopt and implement global standard SaaS / Cloud based accounting and ledger platforms (the “Strategic Ledger”). The outcome will be a robust global process, governance, and controls to ensure consistent and materially accurate, complete, and timely ledger data and results.

What you’ll do

• Responsible for managing complex and critical change across Finance at Citi.
• Collaborate with business stakeholders and subject matter experts (SMEs) to identify key changes to processes, task owners and controls.
• Building change impact assessments to identify required change and training requirements for users impacted by different system releases.
• Work as needed to build out change collateral, including training and communications, to support adoption of new ways of working for end users.
• Where possible become a subject matter expert within specific elements of the Oracle solution to ensure upskilling and reducing resistance to adoption.
• Manage the relationship with Learning & Development (L&D) to agree ways of working, agreeing deliverables and timeframes and coordinating tasks to ensure requirements for the Strategic Ledger Training Approach meet Program requirements and Citi standards.
• Work with L&D to ensure appropriate strategies and solutions are optimised for an excellent end user experience across multiple releases and that SL transformation initiatives are fully reflective in Finance colleagues’ learning pathways.  
• Establish a robust maintenance process of learning resources to reflect changes in system and related processes following future system implementations.
• Introduce a rigorous Continuous Improvement approach to existing users to enable the established user base to be regularly updated and upskilled after each Quarterly Release.
• Present status of change implementation regularly in a structured way to demonstrate progress, risks and issues.
• Facilitate engagement sessions, maintaining a positive and inclusive environment, and adapting delivery methods to accommodate different adoption styles and participant needs.
• Maintain administrative requirements to track adoption readiness, which may include issue tracking, training records and reports, tracking participation, effectiveness, and impact on employee performance.
• Evaluate the effectiveness of change implementation solutions through assessments, feedback surveys, and other evaluation methods, and make necessary improvements to enhance change intervention outcomes.
• Manage a team responsible for development, maintenance and roll out of training resources which may include permanent Citi employees, third-party consultants and matrixed employees from other Citi functions, for example L&D.
• Provide one-on-one coaching and mentoring to employees to reinforce learning and promote skill application in the workplace.

What we’ll need from you

• Financial services industry experience is highly preferred.
• Requires communication and diplomacy skills in order to guide and influence others.
• Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment.
• Self-motivated with the ability to make decisions in the absence of detailed instructions.
• Proficient Microsoft Office skills.
• In depth knowledge of banking products / systems highly preferred.
• Bachelor’s degree, potentially Master’s degree.

What we can offer you

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-JD7

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Job Family Group:

Finance

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Job Family:

Financial Solutions Design & Implementation

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Time Type:

Full time

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Primary Location Full Time Salary Range:

Ft20,172,680.00 - Ft33,822,720.00

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Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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