Organisational Change Management Analyst

Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Controller Transformation Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Financial Books & Records (FB&R) Transformation Initiative has been established under the wider Citi Finance Transformation and comprises three pillars - Accounting, Ledgers and Close, and associated global platforms, processes, and governance. The program includes standardizing and reducing risk across current FB&R processes and establishing the next iteration of ledger strategy to adopt and implement global standard SaaS/Cloud based accounting and ledger platforms (the “strategic ledger”). The outcome will be a robust global process, governance, and controls to ensure consistent and materially accurate, complete, and timely ledger data and results.

The Controller Transformation team, in partnership with Global Functions Technology, selected Oracle Cloud as the technology platform, after a rigorous technical and functional assessment of Citi’s current ledger platforms against leading industry solutions. The new platform provides enhanced technical capability and supports our finance transformation strategy and realization of our Target Operating Model.

The program has established a Citi-wide governance and cross-functional team including Finance, Risk, Business and Technology partners.

The scope of the program includes:

• Centralize and standardize accounting into global accounting hubs and sub-ledgers 

• Implement a standard sub ledger and general ledger for the firm

• Replace Citi’s current Operating and Reporting ledgers, including those embedded in bank-in-a-box platforms such as Flexcube

• Automate and streamline accounting and ledger processes and controls

• Address source data quality issues impacting ledgers in partnership with enterprise-wide data priorities

• Align contractual and instrument level balances and positions with financial balances

The Organisational Change Management Analyst will be part of the overall FB&R Initiative.

Responsibilities

• Collaborate with business stakeholders and subject matter experts (SMEs) to identify key changes to processes, task owners and controls

• Build change impact assessments to identify required change and training requirements

• Work as needed to build out change collateral, including communications and training, to support adoption of new ways of working for end users

• Where possible become a subject matter expert within specific elements of the Oracle solution to ensure upskilling and reducing resistance to adoption

• Coordinate engagement sessions, maintain a positive and inclusive environment, and adapt delivery methods to accommodate different adoption styles and participant needs

• Work with Learning & Development to ensure Learning Management System is utilized, training assigned to the full scope of users across multiple releases and that FB&R transformation initiatives are fully reflective in Finance colleagues’ learning pathways

• Evaluate the effectiveness of change implementation solutions through assessments, feedback surveys, and other evaluation methods, and make necessary improvements to enhance change intervention outcomes

• Maintain administrative requirements to track adoption readiness, which may include issue tracking, training records and reports, tracking participation, effectiveness, and impact on employee performance

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Management, Engineering, or related field is required

• 6+ years of relevant work experience with global corporations, 2+ years of experience in participating and/or managing complex projects and programs through the full project lifecycle, from conception through rollout and ongoing support

• Exceptional communication skills, both written and verbal, with the ability to convey complex concepts in a clear and understandable manner

• Fluent English language skills

• Ability to build strong partnerships; communication and stakeholder management skills are key

• Proficient in Microsoft PowerPoint and other software to deliver high quality materials

• Financial services experience gained in banking or in an associated consulting role is an advantage

Benefits

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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