Networking & Data Center – Service Delivery Coordinator

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

The Service Delivery Coordinator for Networking and Data Center Services is responsible for designing and driving large scale projects to meet client, IS, and regulatory requirements and needs to work closely with different IS sector champions to achieve targeted goals. The primary responsibility for this role is to serve as the core contact and contributor for holistic risk and control oversight for their security functions.

Responsibilities:

•  Serve as primary representative to internal audit (IA), external auditors, regulatory examiners, partners and clients on behalf of their target security areas.

• Manage oversight and creation of Control Issues and Corrective Action Plans with program owners, engineers, and operational managers to ensure all control gaps and risks are properly documented per Citi’s policy and are progressing toward resolution.

• Manage performance risk-related functions, including but not limited to: Business Activity Owner for Third Party Risk, Managers Control Assessments (MCA), Vulnerability Assessment Scheduling and Reporting, Citi Application Manager Portal, (CAMP), application inventory maintenance activities, and more.

• Oversee, track and report on the resolution any vulnerabilities or issues detected in an application or infrastructure, ensuring that issues are addressed for the applications that they support.

• Assist with governance of process control manuals to ensure compliance with internal IT & IS standards and policies, local and cross border regulations, privacy laws, and various information security frameworks.

• Responsible for oversight of the internal control environment through reporting, analysis, and strategic planning.

• Assist with risk & control repository maturity across target security areas and peer security areas, improving the scalability of risk & control oversight across the larger organization.

• Coordinate with system development and infrastructure units to identify Information Security (IS) risks and the appropriate controls for development, day-to-day operation, and emerging technologies.

Qualifications:

• 2-4 years in a Risk Management role for a global enterprise is required

• Intermediate or Advanced knowledge/experience in the following Information Security (IS) technology frameworks is required: ITIL Service Management, COBIT and NIST Frameworks.

• Fluency in English

• Intermediate knowledge of typical IS laws and regulations is required.

• Intermediate knowledge/experience in the following Information Security (IS) services is required: Perimeter Security, Endpoint Security, Network Security, Automation and Tooling.

• Working knowledge of cybersecurity & networking principles.

Education:

• Bachelor’s degree/University degree or equivalent experience

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI -OD1

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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