MCA Compliance Risk – Enterprise Issues and Policy Mapping

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Job Overview

Job Description:

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.

The individual in this role, will serve as the primary lead for managing and overseeing the tracking, monitoring and impact of enterprise wide critical issues along with the relevant mapping of policies and any associate changes within the Managers Control Self-Assessment (MCA) framework and infrastructure.

This position requires deep expertise in both financial and non-financial risk in order to effectively manage impact of critical issues and insure that policy coverage remains appropriate, timely and accommodates all relevant change. This role involves meticulous tracking and analysis of change impacts, ensuring seamless integration and consistency within the Managers Control Self-Assessment (MCA) framework and infrastructure.

Responsibilities: 

• Act as the predominant lead for the end-to-end management of enterprise wide critical issues. This includes establishing clear processes and collaborating with all businesses and functions globally to address changes that drive modifications to Risk coverage.
• Act as the predominant lead for policy mapping within MCA and through appropriate creating and implementation, manage change management of policy mapping in MCA. This encompasses performing rigorous pre-implementation impact analyses, developing robust mitigation strategies, and managing the rollout to proactively predict and subsequently minimize any disruption or adverse impact to the live operational environment.
• Actively identify and leverage opportunities for process efficiencies and optimization associated with issue management and policy mapping within the MCA environment.
• May lead team of professionals to drive strategic objectives and action of the Controls teams for all Businesses and Functions globally in relation to issue management and policy mapping.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• Significant experience in operational and compliance risk management, compliance, audit, or other control-related functions in the financial services industry.
• Extensive experience with both financial and non-financial risk types and their interdependencies.
• Ability to identify, measure, and manage key risks and controls effectively, particularly those related to risk classification and categorization.
• Demonstrate exceptional leadership, decision-making, and problem-solving skills, particularly in complex regulatory environments.
• Proven track record in driving efficiencies and leveraging technology, including Artificial Intelligence (AI), to optimize processes and enhance operational effectiveness.
• Deep understanding of Citi's Policies, Standards, and Procedures, and their application within a regulatory context.
• Ability to deliver compelling presentations and influence executive audiences on regulatory strategy and compliance.
• Strong sense of accountability and ownership, with strong results orientation, in managing regulatory programs.
• Excellent communication skills; ability to engage and inspire across diverse stakeholder groups.
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Managers Control Self-Assessment

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Time Type:

Full time

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Primary Location Full Time Salary Range:

Ft35,000,000.00 - Ft79,200,000.00

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Most Relevant Skills

Analytical Thinking, Assessment, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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