HR Partnership & Delivery, Offboarding Delivery Partner

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Off-boarding Delivery Partner will join the HR delivery Team based in Budapest/Hungary.

This is senior analyst level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide Off-boarding related HR services to client groups within Citi.

What you’ll do

• Conduct end-to-end off-boarding processes for UK and Europe (e.g. settlement agreements, terminations, severance preparations).
• Engage in the full administrative process required for off-boarding at Citi.
• HR documents preparation.
• Customer service (via SNOW system) in terms of employees and managers support in off-boarding related matters.
• Assist with the management of all off-boarding related issues and provide advice and guidance on Citi policy and procedures.
• Liaise with other Teams where appropriate.
• Deliver HR Offboarding services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency.
• Partner with Human Resource Advisors (HRAs) and Country HR Officers (CHROs) on HR priorities in respective client populations to ensure delivery and implementation of HR Offboarding solutions.
• Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently.
• Act as an SME to senior stakeholders and /or other team members.
• Being a key contact for audit, Risk & control and compliance deliverables within the team for the supported countries.
• Own multiple European countries’ Offboarding processes, including Standard Operational Procedures, document templates, relevant trackers, training materials and support contingency plan;
• Perform key coordinating tasks within the Offboarding teams, such as RMS (Reduction in Force Management System) update/maintenance; IRM (Imaging and Records Management) update; SNOW (Service Now) queue management and reporting; solicitor invoice handling; etc.

What we’ll need from you

• 3-5 years of relevant experience
• Knowledge of applicable policies and regulations
• Working knowledge of industry standards and practices
• Proficient in Microsoft Office
• Demonstrated analytical and training skills
• Consistently demonstrates clear and concise written and verbal communication
• Fluent English skills
• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance.

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-BV1

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.