Business Analytics Senior Group Manager

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Job Overview

The Spec Analytics Sr Grp Mgr manages multiple teams through other managers. In-depth understanding of how own sub-function
contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also
necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the
function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of
expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some
external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach
to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of
the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full
management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance
evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse
(cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team
within a country/site location, job family, or line of business.
Responsibilities:
Analytics leader with experience in analytics and information management across multi-product relationships for customers
and households
•
Must demonstrably understand the data sources and analytic techniques that are used at scale by large consumer finance
institutions, but also have significant experience leading and innovating in the areas of customer recognition, cross-channel
servicing and marketing, digital acquisitions and attribution, and client retention through a series of appropriate business
intelligence, analysis, models and strategies, implemented either internally in our decision systems, or externally at third-party
providers such as the credit bureaus and database marketing companies/DSPs
•
Significant influence and execution skills in ambiguous contexts, and should be able to articulate a regional strategy that
stakeholders will accept, including colleagues in the areas of information technology, operations, marketing, finance, credit,
fraud, and authorizations, in order to build next-generation data platforms and analytics solutions that improve the customer
experience and create sustainable business growth outcomes
•
• Passion for analytics as a craft and the people who practice it
The analytics leader must be a practitioner and an advocate for the value of analytics in refining business outcomes and must
have a demonstrated ability to work within the company and across industries to identify and source talent, design required
training to cover analytics skills gaps, and grow and promote analytics talent
•
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering
to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating,
•

managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create
accountability with those who fail to maintain these standards.
Qualifications:
• 15+ years of experience, including 8-10+ years' managerial experience
Financial/Business Analysis and/or credit/risk analysis with ability to impact key business drivers via a disciplined analytic
process
•
• Deep understanding of program performance and business plans / P&L impacts
• Collaborative team player
• Expertise in statistical modeling, big data/machine learning, data analysis, and excellent project management skills
• Strategic management consulting experience
Education:
• Bachelors/University degree, Master’s degree preferred; managerial experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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