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AVP PMO - C12 - BANGALORE

Job Req Id:
25888469
Location(s):
Bengaluru, India
Job Type:
On-Site/Resident
Posted:
Aug. 13, 2025

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Job Overview

The Program Management Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
  • Finalizes the project plan with stakeholders and track closely for successful project delivery.
  • Implements advanced strategies for gathering, reviewing and analyzing data requirements.
  • Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
  • Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
  • Prioritizes requirements and create conceptual prototypes and mock-ups.
  • Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
  • Masters strategic business process modeling, traceability and quality management techniques.
  • Applies best practices for effective communication and problem-solving.
  • Successfully compete for the most sought-after business analyst jobs.
  • Leads team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects.
  • Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
  • Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
  • Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
  • Understand the bank environment and compliance and regulatory requirements.
  • Work with regional and global team and implement the best standards across teams.
  • Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
  • Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Basic Qualifications / Skillsets

  • Master's Degree & Certification Course - Project Management Discipline
  • 10 + years of experience in driving Finance Management, Project management, governance, controls functions.
  • Effective oral & written communication skills required.
  • Resilient Drive to work and manage project timelines.
  • Advanced Knowledge of MS Excel, PowerPoint, SharePoint
  • Working Knowledge of JIRA, Agile Methodologies would be required.
  • Prior financial analysis and management reporting background.
  • Understanding of Financial/Banking Industry is mandatory
  • Seasoned Banking Professional.
  • Ability to manage a team is an added requisite

Resource Management & Finance Reporting

  • Preparation of monthly financial metrics and key business drivers specific to multiple businesses.
    • Financial Forecasting, Outlook & Projections
    • Managing FTE & Resource Management
  • Monthly management reporting, updating reporting decks & management reviews with Senior leadership Management as required.
  • Presenting Dashboards of Monthly Financial Status with Leadership will be mandatory.
  • Managing FTE, Resource, Travel & Yearly Budgeting will be an essential requirement.
  • Reviewing financials daily during the month-end period and reporting issues to finance management, comparing Actual to plan/ forecast/ prior period to ensure correct month-end close & investigating unusual postings and/ or escalating with same to the appropriate team.
  • Working as part of a diverse team spread across the region, Interaction with a wide range of people and exposure to Regional /Global Finance Owners/ stakeholders.

Governance & Controls

  • Managing Risks and Issues, Compliance, controls.
  • Monitoring and Reporting Progress for Senior Management
  • Automate manual processes, Dashboard setup,
  • Drive MCA & audit related initiatives for the team with country stake holders.
  • Manage all control processes across team including information security & controls.
  • Define, Enhance & Simplify monitoring of Control Processes.
  • Manage all BAU activities for the team.

Personal Skills:

  • Experience in Financial Reporting, Resource Management is mandatory.
  • Expert in creating presentations and reporting is mandatory.
  • Experience in establishing, executing, and building governance and controls in banking space
  • Exposure to Banking & Financial Sector
  • Thorough understanding of controls and risks associated with the consumer products
  • Robust Stakeholder management and Partner Engagement skills across markets.
  • Strategic thinker & Implementer through innovation.
  • Strong partnering and negotiating abilities with experience in dealing with senior management.
  • Willingness to take up stretched assignments and deliver exceedingly well.
  • Resilient & resourceful problem solver who can manage issues including project related defects.
  • Team player with a strong sense of competing priorities & interests of various stakeholders.
  • Excellent communication skills for upstream and downstream teams with critical information.
  • Willingness to travel, as required
  • This role requires use of conceptual and innovative thinking.
  • Ability to manage, develop and motivate onsite/offsite teams in delivering results both as an individual and through virtual teams.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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