Reconciliation & Proofing Group Manager

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Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The Reconciliation & Proofing Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

What you'll do:

• Responsible for supporting the management of Front to Back reconciliation, identifying operational risk and areas for improvement
• Serve as a strategic partner with other businesses and strives to facilitate their success
• Support a wide range of internal clients
• Accountable for management of a complex / critical / large professional disciplinary area and operational function
• Involved in short-to medium-term planning of actions and resources, and exercises control over resources, budget, policy formulation and planning
• The individual will have a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function
• Manage complex and highly variable issues associated with enterprise reporting activities with significant potential impact across multiple areas, weighing various alternatives and balancing potentially conflicting needs
• Liaise with multiple teams and departments on varying matters
• Leads change-the-bank projects, resolves escalated issues and/or offers solutions at an advanced level
• Serve as an analytical and/or procedural expert representing an operations unit or team on cross functional processes or project deliverables
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline processes
• Closely follow trends in own field and adapts them for application within own job and the business
• Leads innovative solutions and cost savings opportunities; builds effective relationships with clients; facilitates, influences and enables change
• Strong analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources
• Present data and analyzes/validates to develop valued added solutions to increase productivity and eliminate inefficiencies
• Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area
• Accountable for integrity of process, operations and end results
• Implement and manage a successful risk/control environment
• Manage compliance efforts and follow regulatory policies and procedures, as well as contributing to defining standards
• Provide evaluative judgment of transaction capture and all the related functions based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Keep abreast of Citi's operational processes and best practices in business strategy
• Act as an advisor and coach to new or junior level staff on procedures and work processes across multiple departments
• Utilize exceptional communication and interpersonal skills in order to build effective relationships and influences and negotiates, often at senior levels (across functions)
• Direct responsibility for developing and maintaining key stakeholder relationships (internal and external)
• Acknowledge Citi’s principles and values of organizational culture and applying them in everyday work activities
• Any other duties as required to meet business needs
• Manage department related projects cascaded down from the business, ensuring collaboration across teams, talent retention and controlled updates/implementations in the face of change
• Analyze data and evaluate multiple sources to develop recommendations on high-priority strategic initiatives

What we’ll need from you

• Previous relevant experience

• Individuals are expected to be subject matter experts in multiple or specific skill sets, business areas or products
• People Managers are expected to demonstrate exceptional management skills
• Advanced interpersonal resolution skills
• Bachelor’s/University degree, Master’s degree preferred

What we can offer you:

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

 #LI-JT1

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Job Family Group:

Operations - Transaction Services

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Job Family:

Reconciliation and Proofing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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