Operations Intermediate Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Organization Overview:

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s FX Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations Belfast Overview:

Our Operations groups are core to the success of the Markets business.  We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. 

You can play an important part in transforming and simplifying our operating model.

What you'll do:

The role will have extensive client interaction with an opportunity to develop a deep understanding of  products, internal systems, processes, and support teams.

• Provide a proactive service role to our clients and internal teams
• Assist team in the daily monitoring of all transactions
• Main point of contact for client operational inquiries
• Monitoring of all clients related trading
• Participate in the reduction of  errors
• Help optimize operational efficiency
• Liaise with our Operations teams globally

What we’ll need from you:

• Demonstrated success solving problems proactively
• Proven ability to understand and assess complex processes
• High degree of accuracy and attention to detail
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Displays a well-developed ability to schedule work and understand relative priorities.
• Building positive working relationships to understand the root cause of an issue in a timely and effective manner.

Education:

• GCSE English & Math

Successful candidates will attend a three week Market Operations Training Academy if required.

This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

What we can offer you:

This role will provide you with an opportunity to grow your client services skills, develop an in depth understanding of our products and work with global teams.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.