
Operations Analyst - Entry Level
- Job Req Id:
- 25911314
- Location(s):
- Belfast, Northern Ireland, United Kingdom
- Job Type:
- On-Site/Resident
- Posted:
- Sep. 29, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Income Processing Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Markets Operations Belfast Overview:
Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.
A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.
You can play an important part in transforming and simplifying our operating model.
Role Overview:
The Operations Analyst role involves working in Income Reconciliation. The overall objective of this role is to ensure mandatory cash income events are reconciled and paid to entitled holders and the investigation of any issues that may arise. You will be responsible for escalating any issues identified, work in a team environment and help to identify potential system and process improvements. This involves working with data, investigating, and resolving problems and communicating with colleagues, to complete transactions.
What you will do:
Execute daily assigned activities efficiently, adhering to set internal or regulatory deadlines. Ensure processes have been followed and confirm completion of workplan each day.
Investigate any issues that may arise and direct them to the appropriate department and collaborate on solutions.
Support the preparation and submission of internal and external regulatory reports.
Identify procedure gaps and make suggestions for process transformation including reducing manual processes.
Apply a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group.
Effectively communicate and collaborate with colleagues and stakeholders, with whom you may exchange potentially complex/sensitive information to progress work and resolve issues.
Learn and understand the products, rules, regulations, procedures, and controls that have been put in place to minimise risk to Citigroup, its clients, and assets, and apply them appropriately.
What we will need from you:
Evidence of ability to perform multiple tasks and work towards deadlines.
Able communicator who is articulate and concise and can demonstrate strong written and verbal communication skills.
Ability to perform a range of tasks/projects and assist with the training of other team members in process and systems compliance.
Comfortable working in a team environment and using own initiative in recommending improvements to existing processes.
Proficient in MS Office (Excel and Word)
Self-reliant, good problem solver, and results oriented.
Strong attention to detail.
Relevant experience preferred but not necessary.
Successful candidates will attend a two week Market Operations Training Academy if required.
This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Asset Servicing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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