Operations Analyst-Entry Level

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Overview of Citi:

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Loan’s processing Team. (amend as appropriate)
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Markets Operations Belfast Overview:
Our Operations groups are core to the success of the Markets business.  We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience. 

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.  

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people

Role Overview:

The Operations Analyst role involves working in the Asset Servicing team, the group responsible for the management of mandatory and voluntary Income and Corporate Action events, across equity and fixed income products.

What you'll do:

• Execute daily assigned activities in efficient way, adhering to set internal or regulatory deadlines. Ensure processes have been followed and confirm completion of workplan each day.  
• Investigate any issues that may arise and direct to the appropriate department and collaborate on solutions. 
• Support the preparation and submission of internal and external regulatory reports. 
• Identify procedure gaps and make suggestions for process transformation including reducing manual processes. 
• Apply a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group. 
• Effectively communicate and collaborate with colleagues and stakeholders, with whom you may exchange potentially complex/sensitive information to progress work and resolve issues. 
• Learn and understand the products, rules, regulations, procedures, and controls that have been put in place to minimise risk to Citigroup, its clients, and assets, and apply them appropriately. 
• Perform other duties as assigned by your line manager. 

What we'll need from you:

• Able communicator who is articulate and concise and can demonstrate strong written and verbal communication skills. 
• Ability to perform a range of tasks/projects and assist with the training of other team members in process and systems compliance. 
• Comfortable working in a team environment and using own initiative in recommending improvements to existing processes. 
• Can manage time effectively. 
• Proficient in MS Office (Excel and Word) 
• Self-reliant, good problem solver, and results oriented. 
• Strong attention to detail. 
• Ability to partner with other teams to provide innovative solutions. 
• Relevant experience preferred but not necessary. 

Successful candidates will attend a three week Market Operations Training Academy. This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

•    Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
•    A discretional annual performance related bonus 
•    Private medical insurance packages to suit your personal circumstances
•    Employee Assistance Program  
•    Pension Plan 
•    Paid Parental Leave 
•    Special discounts for employees, family, and friends 
•    Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Asset Servicing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.