Markets Operations Transformation Program Manager

Overview of Citi:

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Market Operations COO Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations Belfast Overview:

Our Operations groups are core to the success of the Markets business.  We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. 

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people

Role Overview:

The team is currently recruiting for a program manager to lead multiple global initiatives across Middle Office and Securities Settlements, spanning both Cash Equities and Fixed Income Business Lines.  Initiatives will cover but not limited to regulatory, strategic re-architecture and process improvement.

What you’ll do:

• Responsible for the successful delivery of multiple projects and their alignment to business goals 
• Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution
• Identify, prioritise and proactively manage dependencies, risks, exceptions and issues
• Generate business requirements ensuring they are clearly documented and strategic in nature
• Work with sponsors to ensure that there are trackable, tangible benefits and associated KPIs.
• Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account
• Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required
• Develop and deliver presentations to Markets Operations and business management covering project / program status and plans
• Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required
• Provide subject matter expertise for internal queries relating to appropriate projects
• Lead, supervise, coach and develop more junior Markets Operations Program Execution team members

What we’ll need from you:

• Strong working knowledge of global markets preferred
• Proven track record of managing Process Transformation projects
• Critical thinking and Strong analytical skills, with exceptional attention to detail
• Strong interpersonal, influencing and organizational skills
• Excellent verbal and written communication skills
• Strong project management / business analysis skills
• Strong knowledge of MS Excel and PowerPoint skills

Education:

• Bachelor’s/University degree or relevant experience

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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