Welcome to the Sunshine State, where palm trees, oranges, and professional careers thrive. The surf is good, and the golfing is world-class. Jacksonville has been recognized as one of the best “Cities Growing in Professional, Scientific and Technical Services” by Forbes.
Citi employees living here enjoy such benefits as no state taxes on individual income, a moderate cost of living, and excellent recreational opportunities. It’s no wonder that nearly 4,000 people have chosen to call Jacksonville home and build their careers at our Citi campus.
Operations - Management Operations Jobs in Jacksonville
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Welcome to Citi Jacksonville
Amenities for a Healthy, Balanced Lifestyle
The Jacksonville campus located in Flagler Center features an on-site bank branch, family care center, and the popular Cafe Jacksonville Market. Employees can work towards their health goals in our state-of-the-art fitness center, with its workout classes and a wide variety of equipment for everyone’s needs. These convenient resources help keep all 4,000 employees comfortable and refreshed during the workday.
Community Involvement
At Citi, we provide employees with a paid day off once a year to volunteer for an organization of their choice - in fact, employees dedicate more than 26,000 hours of their time to support the community each year. We also impact the wider environment through our Green Team’s efforts and initiatives that help protect our customers, our employees, and the Earth we inhabit.
Inclusive Office Culture
Our commitment to diversity is core to Citi’s values. Our Jacksonville campus hosts seven employee Inclusion Network Chapters: Black Heritage, Pride, Citi Women, Families Matter, Citi Salutes, Disability Network Enabling Diverse Abilities and Hispanic/Latino Heritage. These chapters which are open to all team members are employee-initiated and employee-led groups.
“I have the best job and love coming to work! I enjoy helping customers and fellow employees to be their best. Citi is devoted to their employees and the continued development of their career paths.”
Dave
Fraud Operations Specialist
“There are so many benefits of working at Citi! I particularly enjoy the flexible hybrid work model. I have been with Citi for 21 years – the mobility offered is amazing.”
Hector
Senior Supervisor, Fraud Early Warning
“I chose Citi because of the people and the culture. Everyone is invested in each other’s growth and development, which is always encouraging. In every internship I had at Citi, the experiences, the connections I’ve formed, and especially the learning/growing environment they always provide made it clear that Citi was my home.”
Kymberlee
Digital Software Engineering Senior Analyst
“I have had the pleasure of being both a mentee and mentor at different points in my career with Citi. When I was in my first Women In Tech internship I was assigned a mentor, she gave and has continued to give amazing advice. I have had the pleasure of being a college and high school mentor for our college internship program and our WIT program. I absolutely love mentoring and getting an opportunity to watch my mentees grow.”
We believe we are all accountable and responsible for promoting inclusion, and we foster a culture that celebrates the broad-ranging demographics of our employees.
Fraud Early Warning Senior Supervisor Hector shares his experience with the various Customer Support roles he’s held within Citi and the top 3 skills it takes to succeed in these roles.
Technology Communications and Change Management Specialist Christina shares her experience about the opportunities she’s had to learn and grow within Citi over the last 24 years.
Citi Jacksonville by the Numbers
~4,000
Employees in Jacksonville
11,927
Hours that Jacksonville employees spent volunteering in 2023
7
Employee Inclusion Network chapters on site
Are you ready to take the next step in your career?