Exam and Audit Management Analyst (Hybrid)

The Exam and Audit Management Analyst role on the Risk Exam & Audit Management team provides an opportunity to develop business knowledge and get exposure to the In Business Credit and Franchise Risk (IBCFR) Businesses including the Branded and CRS Cards Businesses, Retail Bank, Mortgage and Wealth as well as the Franchise Risk functions.  The candidate will participate in all aspects of the Exam and Audit spectrum of work with initial focus on Business Monitoring where various audit teams reach out for quarterly documentation used to manage the IBCFR businesses.  Being exposed to the breath of critical documents used to manage our businesses will afford the opportunity to learn about each business, how they operate, what their key performance metrics are and who the stakeholders are within each business.  Assisting in group reporting and results/status communication will also be an initial area of involvement.  Over time, exposure to additional areas will be incorporated such as, working with reviewers on scope and focus, preparing deliverables and meetings, leveraging prior existing information to assist the business, mediating discussions during reviews, providing guidance to business SMEs and reviewers and helping to ensure a proper result and conclusion to every review. Developing an understanding of the various functional areas within those Businesses including Risk Management, Modeling, Marketing, Product Management, Finance, Operations and others is an additional benefit.  Relevance of issues faced across various groups within IBCFR and other lines of business within Citi and the analysis of common threads of data across all of these entities has made this role evolve into a far-reaching role where solutions to problems need to be innovative and executable while at the same time being sound and controlled.

Responsibilities:

Key Responsibilities Include:

• Developing an understanding for and delivering against all quarterly Business Monitoring requests provided by the various audit entities impacting IBCFR.

• Participating in results communication and status update reporting shared throughout the Risk organization with the expectation of being able to independently execute the same after learning the necessary processes.

• Support internal and external (including regulatory) reviews involving the Risk Management organization including routine and ad-hoc requests from reviewing entities.

• Managing the preparation of deliverables, samples and other data requested for exams or audits of or involving the IBCFR Risk organization

• Determine what level of information is responsive to each request and ensuring the accuracy and consistency of that information and associated message across the IBCFR organization.

• Understanding where similar information may have been requested for previous exams and leveraging that understanding and data to appropriately and efficiently respond to current requests.

• Ensure any data related deliverables have been appropriately checked and reviewed such that no erroneous data elements are shared with reviewers.

• Follow-up and coordination of efforts to address questions and other requests during exams or audits.

• Engage and coordinate with the Business and other groups to address an ongoing stream of questions and requests made by audit teams.

• Liaise with reviewing entities, exploring solutions for most/all of the questions being asked before having to engage the Risk or other business teams.

• Work with analysts to leverage data from the Data Warehouse and other platforms where information can be assembled to address exam, audit, and a variety of other business questions.

• Manage and address ad-hoc exam and audit requests and concerns that impact Risk Management.

• Coordination, refinement and communication of various detailed as well as high-level presentations that will be shared with a variety of levels of management with varying frequency depending on the forum being presented in and the ongoing needs of the business.

• Work across the Exam and Audit Management team to ensure consistent and ongoing exam coverage.

• Support and explore enhancement/simplification opportunities for the existing structured processes leveraged for ongoing execution of Exam Management activities including:

• Leveraging best practices used across the organizations and lines of business that Risk interacts with.

• Storing exam related information in a consistent manner such that similar documentation can easily be searched, identified and retrieved.

• Understanding where similar requests have surfaced in previous exams and providing guidance on how such requests should be responded to.

Critical Skill Sets Required:

• Excellent project management and organizational skills are essential.

• Well developed written and verbal communications skills and the ability to leverage those skills to influence, negotiate and mediate with business and audit stakeholders including being able to manage discussions across various LOBs and functional areas and leadership levels to achieve an appropriate outcome.

• Foundational knowledge of the businesses we support including the Brands and CRS cards businesses, Retail Bank, Mortgage and Wealth is a plus.

• Advanced-level Microsoft Excel and Powerpoint skills including the ability to work with macros and Visual Basic in Excel and the ability to independently develop Powerpoint content that clearly presents a message, communicates results or conveys a story.

• Being an independent, self-starter who can work on multiple projects or exams/audits simultaneously and solve problems after initial guidance while also taking accountability and ownership for the tasks and projects that they are managing.

• The ability to work seamlessly across business functions and lines of business and engage and appropriately manage relationships across a variety of seniority levels and personalities.

Qualifications:

• 2-5 years work or relevant experience.

• Proficient in Microsoft Office with an emphasis on MS Excel.

• Consistently demonstrates clear and concise written and verbal communication skill.

• Self-motivated and detail oriented.

• Experience in working with the various risk and control systems and reporting requirements a plus.

• Project management skills a plus - excellent organizational skills, ability to multi-task and adapts well to change.

• Problem solving skills with the ability to translate plans into actions.

Education:

• Bachelor’s/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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