Onboarding Subject Matter Expert (HR)

Post location: Prosta 36, Warsaw

• Support HR (Human Resources) Operations Team including new hires' end-to-end onboarding processes, promotions, immigration and Talent Acquisition Operations

• Investigate recruitment coordination complex cases

• Update help content used by Knowledge Hub end users to service client inquires, as needed

• Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval

• Conduct needs assessment and update content or develop content related solutions according to business requirements

• Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes

• Monitor work progression ensuring completion of assignments by requested due date

What we'll need from you:

• Min. 2 years of relevant experience

• Proficient in Microsoft Office

• Eager to investigate complex cases within HR Operations/Recruitment Coordination

• Self-motivated, self-driven and detail oriented with the ability to work under pressure and to tight deadlines

• Well-organized with proven time management skills, problem-solving and decision-making skills

• Consistently demonstrates clear and concise written and verbal communication skills

• English language proficiency at min. B2 level

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days of home office per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

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