Software Engineering Lead - SVP

The Developer Engineering DevOps Enablement group are an expert dedicated team focused on driving the Continuous Integration/Continuous Delivery (“CI/CD”) agenda. They are tasked with delivering tangible reductions in process friction, errors, and the manual effort of delivering software at significant scale, while also complying with our controls environment.

The team directly engineer our flagship software delivery platform “LightSpeed”, which provides CI/CD tooling and standards to tens of thousands of other developers, and currently hosts hundreds of thousands of builds per month. The LightSpeed team also use their own platform to deliver LightSpeed, and themselves push multiple releases per day to production, demonstrating the “art of the possible” to their user base.

This is a challenging but exciting opportunity to help change the way a huge number of Citi employees work and reduce tedious, repetitive toil – freeing them up to do critical creative thinking.

About the Department

The mission of Developer Enablement is to make it easy and enjoyable for development teams to go from a business idea to delivery of an innovative production solution. This will be done by improving and upgrading our tools, streamlining our processes, automating and strengthening our controls, and helping development teams adopt modern ways of working.

This represents a key investment in our future development capability. We have assembled an expert team to transform the working environment of the 40,000 people who make up the Citi development community, and help them dramatically change their approach to developing software across the many different technologies we support. This is a challenging remit, but with the scale and variety comes a unique opportunity to be agents of cultural and technical change who have a huge impact on the bank.

About the Role

The DevOps Enablement group drive the everything-as-code agenda and delivering tangible reductions in process friction, errors and the manual effort of complying with our controls.

They are also cultural and behavioral leaders who are champions of great teamwork and highly opinionated on human-centric approaches to automating and codifying our software delivery process.

The team work extremely closely with other teams across Developer Enablement to ensure their work is mutually supportive. There is a natural alignment of many different initiatives which in turn drives new thinking about how we could work. This is a challenging but exciting opportunity to help change the way a huge number of Citi employees work and reduce tedious, repetitive toil – freeing them up to do critical creative thinking.

This role will report directly to the Head of DevOps Enablement

Key Responsibilities:

• Provide foundational engineering capabilities to enable CI/CD for thousands of other developers

• Support and drive cultural change, including instigating critical thinking about CI/CD and encouraging a culture of continuous improvement

• Work with a wide variety of Citi teams globally (not limited to Technology) and help them drive towards everything-as-code and a fully automated end-to-end CI/CD solution

• Work closely with other teams across Developer Enablement

• Deliver a significantly stronger, highly automated controls environment

Characteristics:

• Excellent communicator who gets on well with others, building strong professional relationships

• Collaborative by nature, builds partnerships across the firm

• Creative and innovative, brings different angles to problems and provides new solutions

• Risk and security focussed, putting diligent risk management and security at the core of everything they do

• An advocate of inclusion and diversity in every way

Experience:

• Proven track record of automating everything, always and everywhere

• Comprehensive understanding and hands-on experience with Software Development Life Cycle (SDLC), DevOps, and Agile methodologies, with a proven ability to implement best practices and drive continuous improvement

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior stakeholders, cross-functional teams, and external partners.

• Examples of pragmatic yet creative risk mitigation (perhaps as an application owner or tech lead)

• History of developing on a range of architectures, ideally up to and including container based micro-services

• Experience of running successful development teams in a large global organisation, ideally but not limited to banking

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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