VP- Sr Program Manager- Risk Management (Tech PMO) C13

VP- Sr Program Manager- Risk Management (Tech PMO) C13

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Technology & Business Enablement teams are charged with a mission that rivals any large tech company.

Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

The Technology & Foundational Services (TFS) Organizational Project Management Office (Org PMO) supports, guides and trains technology teams to adhere to the policies, standards and procedures enforced by the Citi Program Management Council (CPMC) governing body.  We drive strategy by ensuring regulatory requirements are met by standardizing program management processes and procedures. The Risk Management & Oversight team focuses on identifying and assessing technology-related program oversight risks, recommending enhancements to procedures and processes, including strengthening control effectiveness safeguards within the organization & across the enterprise. The team partners with enterprise risk lines of defense on reviews and challenge tasks, provides ongoing risk & control oversight expertise to the Org PMO and technology Function PMO, and facilitates and executes formal risk governance routines that enable the identification, mitigation, and escalation of ongoing operational risks.

Responsibilities:

• Assist in the management and coordination of the Managers Control Assessment (MCA), including training, methodology, and reporting.
• Oversee and coordinate the identification, documentation and remediation of issues and corrective action plans (CAPs). 
• Lead Internal Audit/ Line of Defense engagements & challenge reviews in which the Org PMO is the respondent
• Identify thematic or specific control gaps, and partner to develop action plans to drive risk mitigation and remediation
• Leverage Risk Appetite Metrics (i.e. Technology Risk Appetite Key Indicators) to identify & manage emerging risks; respective impact; and ensure successful delivery of mitigating actions
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior.
• Manage and report control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Work closely with business and function partners on findings and makes recommendations on improving practices.
• Provide supportto Technology R&C Product Owners; Line of Business R&C function in Audit/Lines of Defense/ Regulatory reviews specific to PM governance, policy, and procedures
• Develop procedural implementation and change management process within Org PMO team to ensure proper governance and controls exist.
• Examine procedures for consistency and gaps relative to regulations in addition to impacts on client experience.
• Operate with a limited level of direct supervision.
• Exercise independence of judgement and autonomy.
• Act as SME to senior stakeholders and/or other team members

Qualifications:

• 6-10 years' experience developing, implementing, or testing controls within 1st, 2nd, or 3rd line risk management.
• 5+ years’ experience within a technology focused organization.
• Experience with Managers Control Assessment (MCA) processes (RCSA).
• Ability to work effectively in a cross-functional organization.
• Ability to balance strategic priorities with tactical actions. Proven track record and accountability in making quick decision that have an immediate impact on business financials.
• Analytical skills and experience with analytics tools such as Excel, Access, SQL, or Cognos a plus.
• Consistently demonstrate clear and concise written and verbal communication skills
• Effective organizational influencing skills.
• Excellent problem-solving skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially higher-level graduate school degree
• PMP Certification is a plus

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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