Workday Integrations, Engineering Group Manager - SVP

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The Engineering Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive a variety of engineering activities including the design, build and deployment of Workday Integrations, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.    

Responsibilities:

• Ensure the goals of functional area are delivered to appropriate Operations & Technology (O&T) organizations.

• Oversee O&T spending to ensure the firm's finances are budgeted and spent according to the Chief Technology officer’s (CTO) technology strategies.

• Responsible for Managing day to day Production operations and resource planning for new Workday Integration development.

• Oversee the capacity planning of Backlog and Project space.

• Manage the team’s day-to-day assignment and delivery of Workday Integration bug fixes and enhancements.

• Manage the vendor relationship with high standards and provide regular feedback.

• Define technical processes, procedures, and governance around Workday backlog and Change management.

• Stay current with Workday releases and updates, evaluating new features and adoption.

• Work with Business Partner to define the requirements for work requests and create a solution feasibility report. 

• Perform post-mortem reviews of the monthly work requests or change requests that are released in production with team members.

• Manage overall execution of IT strategy and roadmap for the technology area

• Provide expertise and consultation to Business partners to support the automation of integration between applications and keep the data secure.

• Manage risk and provide escalations of any gap in requirement, delay in Software delivery, both internally and externally, to ensure transparency to all parties. 

• Responsible for training and coaching team members, performance management activities, monitoring quantity and quality of work, and addressing development needs for assigned personnel.

• Impact engineering through overseeing planning, finances / budget, end results and policy setting

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Incident Management with Vendor – Manage Software development issues during Integration build and requirement gaps when they occur. 

• Work with Vendor to understand software periodic service updates and plan ahead to do the impact analysis and regression testing to ensure integrations are defect free.

Qualifications:

• 10+ years of relevant experience in HR Data Engineering role with commensurate experience in people management.

• At least 5 years of experience in managing Integration technical team in Workday HCM application.

• Strong proficiency in Custom Reports, Workday Integration tools, Studio, Security Frameworks.

• Experience in working on multiple Workday Upgrades and strategize feature releases.

• Experience and hands on knowledge of XML, XSLT, RaaS/REST/SOAP Web Services in Workday.

• Strong understanding of Integration patterns and best practices.

• Experience working in Financial Services or a large complex and/or global environment

• Project Management experience

• Consistently demonstrates clear and concise written and verbal communication

• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices 

• Demonstrated analytic/diagnostic skills

• Ability to work in a matrix environment and partner with virtual teams

• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

• Proven track record of operational process changes and improvement

Education:

• Bachelor’s degree/University degree or equivalent experience

• Workday Integration Certifications preferred

This role is specifically meant for Workday Integrations & API related Engineering and management. It is not for general API or Integration Management.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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