VP - Lending Operations Automation Lead Analyst

The Reporting and Analytics lead automation analyst within the Lending Operations team is a strategic professional who stays abreast of developments within the organization and contributes to directional strategy by providing in-depth reporting and detailed analysis on relevant metrics; along with leading the teams automation strategy. Applies in-depth disciplinary knowledge, contributing to the development of new metrics and the automation of existing metrics for the lending operations team. Analyzes datasets in order to provide senior leaders a full and complete view of the metric at hand. Requires in-depth understanding of how areas collectively integrate as well as coordinate and contribute to the objectives of the function and overall business. Evaluates complex and variable data with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

Responsibilities:

• Design and develop informative lending operation metrics to line managers and other stakeholders on daily, weekly, and monthly basis
• Enhance and optimize existing reporting, processes, and controls to better support stakeholders and to ensure data integrity across the organization
• Requires strong analytical skills in order to analyze and validate potentially complex, dynamic, and extremely large datasets
• Gather and analyze data on ad hoc basis for the organization
• Stays abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients
• Provides in-depth analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes
• Liaises with various stakeholders regarding current trends and variances while also using predictive analytics for forecasting future trends and variances
• Responsible for escalating control gaps and issues to senior management
• Demonstrates a good understanding of how data analytics teams and area integrate with others in accomplishing objectives.  

Qualifications:

• 6+ years of professional experience; financial/global experience preferred
• 4+ years of experience in analytics & reporting
• Advanced proficiency in Microsoft Office products, especially Excel & Access
• Advanced proficiency with Tableau or other visual dashboards
• Experience with databases and information management tools
• Intermediate knowledge of VBA code
• Ability to effectively use complex analytical, interpretive and problem solving techniques
• Ability to multi-task and handle short-term deadlines & conflicting priorities
• Demonstrated interpersonal, verbal and written communication skills

Education:

• Bachelor’s Degree/University degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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