SVP, IRM - Issue Management Quality and Validation (Hybrid)

The Issue Quality Team within the Central Controls function of Independent Risk Management (IRM) is responsible for the quality review and validation of all high priority issues, Self-Identified Issues, and External Audit Issues within IRM.   

The Issue Quality Team is responsible for ensuring the quality of IRM’s issues and overall alignment to Global Policies, Procedures, and Standards. This is achieved by proactively working with Risk Segments and Control Leads to ensure consistency in the identification of issues and mitigation of risk through remediation efforts. 

The ideal candidate will have extensive experience in creating testing strategies, performing validation testing (including control testing), and working with senior leadership and throughout the firm (Directors and Managing Directors).  Business Risk and Control Officer Sr. – C14 SVP will work closely with the IRM Control Leads, Issue Owners/Coordinators, Direct and Senior Management in IRM Controls to ensure consistent validation of remediation efforts and escalate observations in a timely manner.  

Key Responsibilities:

• Support the execution of a Quality Review process of self-identified and external issues identified by all Risk Segments to ensure root cause is properly identified and corrective action plans are sufficiently designed to remediate the risk identified. 
• Execute validation of High Priority Issues and CAPs, self-identified issues and external issues owned by IRM to ensure the risk was mitigated as intended, sustainability periods were observed, and that sufficient evidence was provided to support completion.
• Prepare detailed work papers which evaluate the design and operating effectiveness of controls, assess identified risk(s), and determine if the risk(s) has been mitigated in accordance with internal guidelines and standards.
• Support the Issue Quality Team Director and IRM Controls – Central Capabilities Director with inquiries from Risk CAO, COO Office, ORM, and other key stakeholders.
• Support the IRM Controls – Central Capabilities Team with ad hoc projects and deliverables to improve the maturation of the control environment across IRM.
• Report and escalate to issue owners and IRM senior management, including relevant governance forums, on the progress and effectiveness of control remediations (and emerging risks) to maintain a no surprises approach.
• Proactively monitor assigned book of work for changing risks, timely execution/completion, and required management updates.
• Offer guidance and support for more junior staff.

Knowledge/Experience:

• Bachelor's degree required; Masters Optional
• 12+ years of progressive experience in the financial services industry; experience in Risk Management, Internal Audit; Knowledge and understanding of risk management in the financial services industry.
• Thorough understanding of how to perform a validation testing including Control Operating Effectiveness and Design Effectiveness testing.
• Exceptional interpersonal and people management skills with prior experience interfacing with Citi senior management, including at the Director and Managing Director level.
• Demonstrated ability to understand effective and efficient risk controls and gaps within large organizations.
• Develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate team’s value proposition.
• Ability to work as a member of a team where success is defined not only on individual performance but also that of the entire team.
• Experience advising and collaborating with cross-functional internal & external stakeholders.

Skills:

• Methodical and proactive thinker with strong organizational and follow-up skills
• Proven time and task management skills with the ability to multi-task effectively and promptly
• Highly proficient in Excel, PowerPoint, and Microsoft office suite.
• Strong analytical ability and problem-solving skills
• Stakeholder and team oriented
• Excellent oral and written communication skills; must be articulate and influential with internal and external stakeholders.
• Ability to manage projects and workload with minimal guidance and oversight
• Track record of building and maintaining relationships
• Acts with professionalism & integrity

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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