Re-engineering Proc Sr Manager - C14 (Hybrid)

The Data Process Reengineer and Data Arch Lead manages the day-to-day reengineering opportunities across the Data Concern Remediation Management team while adhering to project lifecycle standards, best practices and processes. Partners with EDO , IT and  Business teams to identify,  implement data improvements to drive operational efficiencies. They are accountable for managing the data reengineering efforts to support the established and prioritized initiatives, while identifying and delivering process improvements and simplification efforts. The position is an individual contributor role and reports into the overall Data Process Reengineering & Architecture Team Manager. Requires an understanding of the Citi Data Governance Policy (CDGP and the Citi Data Governance Standards to drive the governance framework for Data Ownership and Data Quality throughout Citi.

Responsibilities:

• Responsible for scoping, directing & managing a portfolio of process improvement/reengineering projects within or across businesses.
• Develop and executes influencing strategies to build & increase buy-in and business leadership support.
• Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits. Accountable for staff's bench strength; provides technical expertise, and overall expert advice (technical, functional, change management, linkage to systems redesign efforts, etc).
• Interface with business, key stakeholders, champions & reengineering leadership. Proactively communicates with senior leadership.
• Identify potential re-engineering targets based on priorities for the management and global strategy.
• Engage senior process owners for each project, locally or globally as required.
• Shape large re-engineering programmes of projects, define business cases and gain stakeholder buy in for projects.
• Form project teams and create documentation to deliver re-engineering projects.
• Run re-engineering workshops, pilots and other delivery activities.
• Educate teams in re-engineering tools, techniques and principles.
• Execute communication campaign to senior stakeholders across all impacted areas.
• Maintain accurate documentation including plans, financials and control points for each project.
• Create and maintain analysis supporting re-engineering projects.
• Direct analysis resources to deliver project related supporting material.
• Assist business managers to identify where saves have been achieved and ensure that headcount saves are realised.
• Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion.
• Educate other teams in re-engineering principles.
• Provides governance oversight for programmes of re-engineering.
• Engage partner organisations where appropriate to continue to raise awareness of re-engineering principles.
• Conduct training for senior staff in re-engineering tools, techniques and principles via workshops and formal training sessions.
• Influence re-engineering strategy and execution globally, including continually improving toolsets, etc.
• Develop and execute influencing strategies to build & increase buy-in and business leadership support.
• Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits.
• Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
• Perform other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 7+ years of experience within financial services and/or IT function in a large, matrixed, multinational organization; proven track record in supporting transformation and change within a large global bank and ability to connect the dots to the organizational priorities
• Advanced level experience in a related role with extensive experience in business, functional and people management.
• Experience delivering re-engineering in a complex, multi-national banking environment.
• Experience working within a Lean organisation.
• Knowledge of re-engineering tools, principles and application.
• Ability to lead and motivate diverse teams in multiple locations, including senior managers.
• Consistently demonstrates clear and concise written and verbal communication
• Thorough project planning skills

Education:

• Bachelor’s Degree in Business, Technology or a quantitative discipline or equivalent work experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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