Global HR Human Capital Risk Officer – VP (Hybrid)

Human Resources (“HR”) is a global organization comprised of more than 4,000 professionals providing strategic human capital advisory support to Citi's business leaders in multiple industries across all 96 countries of operation. Within this context, Human Resources is responsible for the development and delivery of core HR programs including: sourcing qualified talent; assisting managers to apply effective employee selection practices; establishing appropriate terms and conditions of employment; developing effective new employee on-boarding; training employees; assessing employee job performance and talent; developing manager leadership capability; succession and resource planning; measuring employee sentiment; escalating and/or investigating potential employee misconduct and mechanism for employee corrective action; developing strategies to discontinue employment, as well as maintaining market competitive compensation, benefits and recognition programs intended to reward good performance and retain talented employees. Many of these programs, processes, underlying data, and associated requirements are highly regulated, governed by policy and attract substantial legal, operational and strategic risk.

The Enterprise Human Capital Risk Team within Global HR Risk and Control is responsible for developing, implementing, and managing the Human Capital Risk Management Framework across Citi. Our core activities are performing a quarterly Human Capital Risk Appetite Assessment, quarterly Business Performance Reporting (BPR), maintaining Human Capital risk taxonomy inventory, developing, monitoring and reporting on Human Capital metrics and management/oversight of enterprise Human Capital Risk issues. The Global HR Human Capital Risk Officer is a strategic professional who directly supports Global HR Risk and Control organization.

Responsibilities:

• Establishes and oversees the application of Human Capital risk policies, technology and tools, and governance processes to create and implement lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

• Independently assesses risks and drive actions to address the root causes that could lead to Human Capital risk losses by challenging both historical and proposed practices.

• Supports the rollout of the enterprise Human Capital Risk framework, including develop and maintain minimum controls, Human Capital UKI enhancements etc.

• Supports the quarterly Human Capital Risk Appetite Assessment, developing, monitoring and reporting on Human Capital metrics.

• Acts as subject matter expert (SME) to senior stakeholders and/or other team members with respect to the Human Capital Risk Management Framework.

• Resolves transactional level escalations coming from internal partners.

• Analyzes a multitude of Human Capital Key Risk Indicators (KRIs) to better understand changes in the internal and external business environment and mitigate Human Capital risk exposure.

• Communicates and escalates threshold breaches in KRIs at the global, Segment and Region level.

• Collects results of analysis by the Businesses of KRI breaches and action steps to correct breaches.

• Works closely with colleagues in the Business/Functions, other areas of Risk Management, Finance, IA and Compliance to ensure appropriate management of Human Capital Risk processes.

• Has the ability to operate with a limited level of direct supervision.

Qualifications:

• 6-10 years relevant experience in risk and control, regulatory, audit or compliance related disciplines; experience in Operational and Human Capital Risk disciplines would be a plus.

• Ability to work in a fast-paced, high-demand environment, both independently and as part of a team under tight deadlines and with the ability to manage multiple priorities concurrently, efficiently and effectively.

• Attention to detail, strong analytical, quantitative, and investigative problem-solving abilities.

• Experience navigating and networking across an enterprise utilizing internal and external resources, working collaboratively across various areas of the organization.

• Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems, Information Security Standards, Vendor/Outsourcing Management, Manager’s Control Assessment (MCA), Legal and Regulatory Compliance.

• Ability to build and maintain strong partnerships and relationships with functional and business partners, including Line of Defense colleagues.

• Excellent communication and presentation skills – verbal & written

• Strong project management and reporting skills.

• Proficient with Microsoft Office products.

Education:

• Bachelor’s/University degree, Master’s degree preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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