Vice President, Middle Office Change

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services(SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Vice President, Middle Office Change- Hybrid (Internal Job Title: Implementation Management Senior Manager - C13) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

We are looking for an Operational Lead in the Business Analyst space within Securities Services Operations who will contribute to the client implementations and developments of new technologies within the Middle Office business.

The role requires both analytical and project management skills in order to design and manage the migrations runbooks or lead the developments of complex solutions and services for our clients and operational teams. Communication and interpersonal skills are required to effectively cooperate with multiple stakeholders across Product, Technology, Operations and our Clients.

In this role, you’re expected to:

• Lead new business onboarding and system developments projects (with focus on OTC client onboarding); management of multiple high priority visible projects
• Support migration tasks and Production Validation Testing for new system functionalities and client changes
• Preparation of business requirement documentation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation;
• Active cooperation with Product, Technology, Oversight and Clients with view of making products and services scalable and efficient
• Challenge the status quo, display initiative and innovation – along with implementation of chosen productivity initiatives
• Very close cooperation with other Change teams and BAU to work out standardized offering, procedures and operating model
• Well organized capacity management and dynamic prioritization
• Pro-active risk management and cooperation with necessary stakeholders in order to mitigate operational risk and adherence to all Citi policies.
• Support high quality of service delivered by the team
• Perform regular and ad hoc trainings for team members
• Display appropriate involvement in Department strategic planning
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Minimum 5-10 years of experience in institutions linked to capital markets; at least 3 years’ experience in leading changes through dynamic growth environment, direct experience in derivative operations would be beneficial;
• Knowledge of functioning of different financial instruments;
• Knowledge of SSO operational environment and end to end trade flows;
• Advanced knowledge of accounting and SWIFT;
• Experience in leading projects – at least 2 years
• Good organizational and prioritization skills. Independent, self-motivated and hard working;
• Ability to handle work pressure
• Excellent communication skills (oral & written) – ready to lead meetings with internal and external Clients
• Outstanding analytical skills & ability to synthesize information
• Team player able to build strong professional relationships
• Effective planning skills, ability to prioritize tasks and to work under pressure without supervision in a complex work environment
• Ability to solve complex issues across SSO Operations and apply an appropriate risk management response
• Process improvement capabilities, ability to challenge the status quo, think innovatively and introduce improvement initiatives

• Education:
• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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