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Transaction Services Analyst 2

Job Req ID 24758783 Location(s) Singapore, Singapore Job Type On-Site/Resident Job Category Transaction Services
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The Transaction Services Analyst 2 is an intermediate level position in the Special Handling Team in Core Operations. The overall objective of this role is to support review of police and court orders and account maintenance functions.


  • Responsible for review of police orders, court orders and responding to external law firms and regulatory bodies timely
  • Process requests from IRAS for tax purposes
  • Close follow through of requests from regulators and external law firms
  • Good understanding of Account Maintenance and document requirements
  • Verification and authorization of data in the systems
  • Ability to understand new work procedures, analyzes complex and variable issues with significant departmental impact eg. reduction in Manual Touch Points (MTP)
  • Identifies and support process improvements to enhance efficiencies and controls
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • Bachelor’s/University degree or equivalent experience
  • 3-5 years of relevant experience
  • Good team player
  • Strong interpersonal and communication skills. Able to communicate with internal and external business partners
  • Demonstrates high level of diligence, motivation and organizational skills.
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Good execution skills in a multi-tasking work environment
  • Ability to achieve business objectives without compromising on controls and risk parameters established


Job Family Group:

Operations - Transaction Services


Job Family:

Transaction Capture Services


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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