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Citi Commercial Bank - Industry head - Digital, Tech & Comms ( C15 ) - SINGAPORE

Job Req ID 24735905 Location(s) Singapore, Singapore Job Type On-Site/Resident Job Category Commercial and Business Sales
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The Digital, Tech & Comms Industry Head manages multiple teams through other managers.  In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business.  Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas.  Excellent communication skills required in order to negotiate internally, often at a senior level.  Some external communication/negotiation may be necessary.  Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s).  Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an integral member of the functional leadership team within a country/site location, job family, or line of business.


•                Originate, manage, and grow new, multi-product client relationships. Own, respond to, uncover and anticipate future needs, roadblocks, risks and expectations.

•                Manage a growing team in delivering the Bank to the clients while developing their skills and capabilities.

•                Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward.

•                “Be the Best” for our clients by understanding and delivering on clients’ holistic operational, risk management, financing, and strategic agenda. Be responsible for Client-level planning, and revenue responsibilities. Identify cross-sell opportunities to deepen and increase share of wallet.

•                Execution of strategic initiatives launched centrally at all levels, including global coordination with other clusters and working closely with other stakeholders.

•                Drive complex multi-product solutions across multiple geographies, such as cash management solutions, coordinated hedging solutions and Capital raising solutions, etc. 

•                Work closely with CLM and Independent Risk to ensure the establishment of new credit relationships as well as the monitoring of the existing credit portfolio.  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

•                Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times.

•                Attract, retain, and motivate a team, meet team performance goals, including robust new client acquisitions.

•                This role will report directly to the CCB Singapore Country Head, with matrix reporting to Cluster Industry Head.


• 15+ years of experience Excellent communication skills required to negotiate internally, often at a senior level. Responsbile for executing functional strategy in area managed.

• In-depth knowledge of all aspects of commercial banking including strong commercial credit knowledge and an ability to quickly learn new products and services

• Possesses sound judgment and is creative in providing credit/deposit solutions to bank clients Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions

• Minimum intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a senior credit officer

• Ability to work effectively in team setting

• Able to effectively interact with a variety of internal and external constituencies Proven track record of successfully managing and leading teams through complex change; a reputation for retaining, attracting and developing talent

• Proven leadership ability with excellent interpersonal communication skills

• Must be able to express a sound opinion, able to agreeably present another viewpoint

• Must have a sharp business development focus and demonstrate innovative approaches

• Able to quickly adapt priorities based on the latest data insights


• Bachelor’s/University degree, Master’s degree preferred


Job Family Group:

Commercial and Business Sales


Job Family:

Relationship Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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