Asia Regulatory Control Specialist - AVP

The target operating model consists of 4 key components:

• Regulatory Quality Assurance (QA) – Proactive execution of risk-based QA reviews to identify gaps and partner with the Market Operations teams to remediate any identified gaps

• BAU Regulatory Control – Monitoring of regulatory control exceptions and partnering with the relevant stakeholders to identify and remediate root causes at source

• Regulatory Change Management – Drive and implement various regulatory change and remediation programs for Market Operations; execute a robust change management framework to allow for the regulatory impact of operational and technology changes to be adequately assessed

• Regulatory & Legal Entity Governance – Oversee all aspects of regulatory and legal entity governance including but not limited to issue management, regulatory interactions, and the implementation of adequate governance forums to drive accountability and transparency

Job Purpose:

This is a newly created role where the candidate will lead and contribute to initiatives in Asia across regulatory quality assurance, issue management, audit/reg exam and transaction oversight.

Specifics of the role include:

• Executequality assurance reviews for identifiedregulatory reports and processes

• Execute regulatory strategy for Market Ops across teams in Asia in partnership with SMEs/leadership team

• Evaluate teams’ compliance with regulatory reporting framework through both broad-based and targeted reviews

• Liaise with the SMEs to agree on required remediation, monitor completion of actions and adequacy of remediation to mitigate the identified risk

• Monitor adoption of regulatory framework governance across teams in Market Operations

• Produce management reporting on issue management assurance reviews

• Co-ordinate responses for regulatory exams/audits as needed

• Investigate issues/breaches occurring in the region and provide counsel on remediation plans

The role provides a range of opportunities to impact and influence the overall target state design and implementation of our strategic transformation priorities including:

• Implementing best practices and global consistency, simplifying & standardizing processes, and flows

• Opportunity to learn and acquireexpertise across a range of products and asset classes

• Significant interaction with a wide range of stakeholder groups and senior management to help drive the agenda

Key Responsibilities:

Organizational Oversight:

• Maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timelybasis

• Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; contributing to the delivery of periodic presentations to external regulators as required

Transformation to Target State:

• Review our suite of controls and suggest change to uplift the risk profile throughout the Organisation and its products

• Drive standardization of controls across regions and suggest opportunities for harmonisation across teams

• Implement plans and execute vs milestones ensuring we meet deadlines and regulatory commitments

• Ensure our infrastructure and tools meet the needs to manage risk. Develop and suggest operating model changes to pivot Operations towards digitization and a robust control environment

Story Telling:

• Help drive comprehensive risk KPIs/Metrics by Legal entity for senior executive consumption – for each product and function, working in close partnership with the product Leaders

• Analyse risk metrics for trends and lessons learnt

• Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management

• Articulate solutions vs current state for digitization, automation, low code solutions and straight through processing

People Agenda: 

• Contribute to a culture of continuous improvement and cultivating a robust service and control environment

• Engage with our people and contribute to the development of effective and diverse teams across a global footprint

• Coach and mentor our people. Champion diversity and inclusion to create a working environment which allows our people to thrive and excel

Skills & Qualifications:

• BS/BA degree or equivalent work experience

• Relevant experience in a related operations role with commensurate product knowledge and risk/audit experience

• Expertise in SQL and Python preferred

• Excellent verbal, written, and presentation skills. In particular, demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support strategic goals.

• Strong risk management and control mindset

• Self-reliant, good problem solver, results oriented

• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.

• Demonstrated ability to succeed in a complex organization where the ability to discover and internalize diverse stakeholder goals is critical to brokering solutions that are in the best interest of Citi as a whole