Program Management Sr Program Manager - C13 - PUNE

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Program Management Sr Program Manager (Internal Job Title: Program Management Sr Program Manager - C13) based in Pune, India

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.  For instance:

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses

The Senior Program Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

In this role, you’re expected to:

• Responsible for the PMO delivery of programs and projects across a number of Enterprise Excellence initiatives

• Support PMs with application of Citi’s Enterprise Program and Project Management Policy and Standards across Product and Analytics BOW

• Prepare and maintain project plans, track tasks and commitments

• Contribute to the design and delivery of Enterprise Excellence projects and PMO guidelines and provide subject matter expertise for internal queries relating to project management

• Assist with the identification, prioritization and tracking of risks, issues and dependencies

• Effectively communicate with key stakeholders and project teams.

• Interface with tech teams and org PMO to resolve any Quality/Administrative issues in reference to Program Governance

• Support with Budget processes and Financial management of key projects and deliverables

• Facilitate meetings with partners to understand change pipelines and liaise with technology to analyze and proactively seek process

• Assist in submitting updates as needed to meet reporting requirements

As a successful candidate, you’d ideally have the following skills and exposure:

• 13+ years of overall experience with 8 + years experience in a Project Management role within Financial Services for tech and non tech projects

• Experience of structured project management & PMO methodologies, processes and tools (Project Tracking System, JIRA, Service Now and SharePoint desirable)

• Proficient in Word, Excel, PowerPoint, Microsoft Project

• Strong analytical and problem-solving skills, with high attention to detail

• Ability to drive outcomes independently and escalate issues where appropriate

• Strong interpersonal, influencing and organizational skills to mobilize and motivate delivery in a co-operative and collaborative working environment

• Clear and concise written and verbal communication skills, to effectively produce procedural documentation

• Ability to Lead and steer governance work groups.

• Strong Risk and Control awareness and analytical approach

• Experience on regulatory programs is a plus

• Release Management experience is an added advantage

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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